TechValidate Research on Mineral

208 TechFacts – Page 7 of 7


Mineral Customer Testimonial

The Mineral consulting team is hands down the BEST I have ever worked with! Our Stewardship reports incorporate the client’s value reports, which has made a positive impact on our renewals. Being able to show the “dollar” value of services received when presenting to the owners is tremendous.

Client Services, Small Business Insurance Company

Mineral Customer Testimonial

We are able to focus on what we do best – employee benefits – because we can reduce the amount of time used to research HR-related issues via Mineral. As COO, I’m also responsible for all things HR/Payroll, so your resources are invaluable. Much easier to use than SHRM!

COO, Small Business Insurance Company

Mineral Customer Testimonial

With Mineral, we are secure in the knowledge that we now have the resources to accurately answer our clients’ HR questions, and are no longer scrambling to try to find an answer ourselves.

Account Manager – Benefits, Small Business Insurance Company

Mineral Customer Statistic

Fast, Reliable Answers to HR and Compliance Questions

50% of surveyed organizations decreased service time to answer HR and compliance questions for clients with Mineral.

Mineral Customer Statistic

Strengthen Your Client Relationships with Mineral

67% of customers agree that Mineral has helped them improve client relationships and engagement.

Mineral Customer Statistic

93% of surveyed organizations rate Mineral’s live access to certified HR professionals as significantly better compared to competitive solutions.

93%

Mineral Customer Statistic

89% of surveyed organizations rate Mineral’s handbook creation tool as significantly better compared to competitive solutions.

89%

Mineral Customer Statistic

87% of surveyed organizations rate Mineral’s comprehensive HR and compliance content library as significantly better compared to competitive solutions.

87%

Mineral Customer Statistic

88% of surveyed organizations rate Mineral’s quality of training courses as significantly better compared to competitive solutions.

88%

Mineral Customer Statistic

83% of surveyed organizations rate Mineral’s platform usability as significantly better compared to competitive solutions.

Mineral Customer Statistic

84% of surveyed organizations rate Mineral’s Living Handbook Plus as 4 stars or higher.

Mineral Customer Statistic

82% of surveyed organizations rate Mineral’s Learn as 4 stars or higher.

Mineral Customer Statistic

83% of surveyed organizations rate Mineral’s Comply as 4 stars or higher.

Mineral Customer Statistic

81% of surveyed organizations rate Mineral’s Living Handbook as 4 stars or higher.

Mineral Customer Testimonial

Mineral has become our HR department as well as for our clients. They bring so much to the table for our clients, and because most of our small and medium size business clients do not have a full time HR person, Mineral has filled that gap.

Richard Bass, Owner, TexCap Insurance

Mineral Customer Testimonial

Mineral is a great resource for all of our complex client questions. The answers are thorough yet concise and the Live Advisors are always friendly and knowledgeable. The speed at which we are able to answer client questions and be CERTAIN we’re giving the best answers is second to none.

Kellye Smith, PHR, Team Lead - Resource Consultant , Ross & Yerger Insurance, Inc.

Mineral Customer Testimonial

Mineral always has either a ready response to any of our questions or the resources available to answer them, no matter how complex the question. They have not only has freed our time, but also has provided confidence for our clients in the answers given because of the subject expertise of the Live Advisors.

Craig Hargett, Account Manager – Benefits, Benefits Exchange Alliance

Mineral Customer Testimonial

Mineral is a great resource for both small and large businesses. It has given our agency a value-added service that ties our customers to us for more than just their benefits package. We feel confident that with access to Mineral’s trusted resources, our clients can stay ahead of costly compliance issues.

Stephanie Ramirez, Broker, Christ, Spang & Capitano Insurance Agency

Mineral Customer Testimonial

Because of our role as “advisors” for our clients and prospects, Mineral is an excellent tool to have in our portfolio. We saw return on our investment in less than 3 months, and we have been able to assist clients in various ways that have been huge positives.

Thomas Paroubek, Owner, Paroubek Insurance Agency Inc.

Mineral Customer Testimonial

Mineral had been recommended to us by another broker and after the first meeting, we knew it was the right solution and we’ve been using Mineral ever since. Mineral is a great resource we provide for our clients, and it saves us and our clients time and money and reduces risk – period.

Paul Desilet Jr., President, Riverside Employee Benefits, LLC

Mineral Customer Testimonial

Mineral’s internal support has been a game changer. We have to be Benefits and ACA experts, as well as understand the related touch points that involve HR, state and federal laws, compliance, taxes and more. Mineral comprehensively supports our team as well as our clients. It is our number one favorite resource.

Jessica Gardner, Resource Manager, Watkins Insurance Group

Mineral Customer Testimonial

Mineral has helped me be a better Account Manager, allowing me to provide my clients with comprehensive answers to complex questions. The resources available within the platform are very helpful and reliable, especially the resources on COVID-19.

Cathy Chapman, Account Manager – Benefits, Venture Pacific Insurance Services

Mineral Customer Testimonial

I wrote the single biggest account of 2020 within 3 months of purchasing Mineral. We won the account over a major brokerage in the city because the controller, whom I worked with, is a SHRM certified HR professional. As soon as I pitched Mineral as a value added service we offer at no cost, we closed. It has completely changed prospecting as it allows us to take the conversation away from insurance creating massive differentiation.

Brett Adams, Commercial Insurance Specialist, Sprouse Insurance

Mineral Customer Statistic

88% of surveyed insurance partners rate Mineral’s quality of training courses as significantly better compared to competitive solutions.

88%

Mineral Insurance Partner Statistic

49% of surveyed organizations saw a return on their investment with Mineral within 9 months or sooner.

Mineral Insurance Partner Statistic

94% of surveyed organizations rate Mineral’s Live Advisors as 4 stars or higher.

Mineral Insurance Partners Statistic

82% of surveyed insurance partners rate the time savings and efficiencies Mineral has created for their organization as significant or better compared to competitive solutions.

82%

Mineral Insurance Partners Statistic

88% of surveyed organizations rate Mineral’s ability to educate clients to stay ahead of risk as significantly better compared to competitive solutions.

88%



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