TechValidate Research on Tango Card

Tango Card Case Study

Small Business Service Provider Company Improves Perceived Value of Rewards with Digital Gift Cards


This case study of a small business service provider company is based on an October 2020 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Please describe your engagement program.

“Employees in our program typically earn credits/points that can be redeemed for a variety of rewards. The freedom of choice provided by digital gift cards is essential and has a much higher perceived value than the physical goods and merchandise we offer our program members.”

Why is working with Tango Card valuable to your company?

“The breadth of the catalog and global coverage coupled with excellent customer service provides a trusted one-stop-shop for us.”


Sends send rewards, incentives, and/or payments for the following business outcomes:

  • Employee engagement
  • Wellness engagement
  • Customer loyalty
  • Channel management or engagement

Use Case

The following people receive rewards, incentives, or payments in their program:

  • Employees
  • Partners
  • Participants

Use the following to interact with Tango Card:

  • Rewards Genius dashboard
  • Bulk ordering through Blast Rewards
  • Ordering a file of reward codes

Use the following in their program:

  • Gift cards (US)
  • Gift cards (international)
  • Prepaid Visa or Mastercard


The surveyed company achieved the following results with Tango Card:

  • Improved the following with Tango Card:
    • Customer service
    • Better program support
  • Said the following increased with Tango Card:
    • Improved Customer Service / Program Support
    • Happier Reward Recipients

About This Data

This data was sourced directly from verified users of Tango Card by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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