TechValidate Research on Tango Card

These pages present data that TechValidate has sourced via direct research with verified customers and users of Tango Card. TechValidate stands behind the authenticity of all published data. Learn more »



735 Customers Surveyed

6,400 Data Points Collected

146 Published TechFacts

63 Published Charts

117 Published Case Studies



Selected Research Highlights


Tango Card Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We didn’t have a remote way to pay research participants. Prior to COVID-19, all our research was in-person so payments were via cash. Once studies were transferred online, Tango was the only viable way to pay participants that were approved by our IRB. We considered Amazon gift cards, but obviously, Tango is better because it gives subjects more options for payments, including cash cards, so it’s basically cash, which was a good selling point.”

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

  • Time spent managing and fulfilling rewards
  • Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

  • Research participation

Orders their rewards through Tango Card’s Reward Genius dashboard.

Results

While working with Tango Card, they saw an INCREASE in the following areas:

  • Improved customer service:
  • Happier reward recipients
  • Reward delivery times

Tango Card Customer Testimonial

We have distributed $10 Amazon gift cards for participating in a survey. The incentives are necessary to appreciate the effort of participants in devoting their time to express their views.

Aniket Agrawal, Executive, Grail Insights

Tango Card Customer Research

Who do you send rewards to?

Your Customers / Users
48%
Your Employees
33%
Research Participants
31%
Your Customers' Employees
9%
Your Customers' Customers
7%
Your Partners
5%
Your Customers' Partners
2%

Tango Card Case Study

Small Business Hospitality Company

Introduction

This case study of a small business hospitality company is based on an October 2016 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“They are a great incentive to employees.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Tango Card:

  • Fulfilled rewards in the following ways prior to using Tango Card:
    • Did not send rewards

Use Case

The key features and functionalities of Tango Card that the surveyed company uses:

  • Sends rewards to the following people:
    • Their employees
  • Uses the following rewards in their program:
    • Gift cards

Results

The surveyed company achieved the following results with Tango Card:

  • Sends rewards to improve the following areas:
    • Job Performance
  • Benefited in the following ways as a result of working with Tango Card:
    • Increased reward recipient happiness
  • Improved their rewards program in the following ways since implementing Tango Card:
    • Reduced the amount of time: 0-20%
    • Reduced the cost by: 0-20%
    • Increased their desired results by: 41-60%

Tango Card Customer Testimonial

We issue rewards to survey participants and they are more satisfied when they have redemption options and they receive the rewards quickly. Tango has helped us achieve that.

Administrative Director, Small Business Professional Services Company

Tango Card Customer Research

In regards to managing your program, how much has Tango Card helped with the following since implementation? Your best estimate will do.

0-20% 21-40% 41-60% 61-80% 81-100%

Reduction in time
Reduction in cost
Increase in desired result


More to Explore



About Tango Card

Tango Card is the go-to partner for enterprise digital reward solutions. Tango Card combines easy to use technology, a unique e-gift card and donation catalog, and expert support to deliver reward solutions with impact. Rewards sent by Tango Card are used every day by businesses of all sizes to drive positive results in employee rewards programs, wellness programs, customer acquisition & loyalty programs, research incentives, and modern payment disbursements.

Tango Card Website   Tango Card Website