TechValidate Research on Tango Card

These pages present data that TechValidate has sourced via direct research with verified customers and users of Tango Card. TechValidate stands behind the authenticity of all published data. Learn more »

737 Customers Surveyed

6,409 Data Points Collected

146 Published TechFacts

65 Published Charts

117 Published Case Studies

Selected Research Highlights

Tango Card Case Study

Medium Enterprise Professional Services Company


This case study of a medium enterprise professional services company is based on an October 2016 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled company to evaluate and ultimately select Tango Card:

  • Fulfilled rewards in the following way prior to using Tango Card:
    • Purchased digital rewards and fulfilled themselves
  • Faced the following reward fulfillment challenges before working with Tango Card:
    • Spent a lot of time purchasing and fulfilling incentives
    • Struggled with tracking/handling lost rewards
    • Lacked customer support for reward recipients

Use Case

The key features and functionalities of Tango Card that the surveyed company uses:

  • Sends rewards to the following people:
    • Their customers/users
  • Works with Tango Card in the following way:
    • Integrating with RaaS API
  • Uses the following rewards in their program:
    • Gift cards
    • Cash cards – e.g PayPal, Visa, bitcoin


The surveyed company achieved the following results with Tango Card:

  • Sends rewards to improve the following areas:
    • Consumer/customer engagement
    • Payment disbursement
  • Benefited in the following ways as a result of working with Tango Card:
    • Reduced the time to manage/fulfill rewards
    • Increased more of their desired business (increase in engagement, loyalty, etc.)
    • Improved Customer Service
    • Delivered rewards faster and on-time more
  • Improved their rewards program in the following ways since implementing Tango Card:
    • Reduced the amount of time: 41-60%
    • Reduced the cost of: 0-20%
    • Increased their desired results related to: 41-60%

Tango Card Case Study

Value Drug Company


This case study of Value Drug Company is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service.

“We were doing physical gift cards. We needed someone to go and physically purchase individual cards, which often incurred fees. Large numbers of cards were difficult to obtain easily. Outside of Visa gift cards, couldn’t be certain that the physical cards we chose were what was desired by employees.”


While working with Tango Card, they saw a DECREASE in the following areas:

  • Time spent managing and fulfilling rewards
  • Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

  • Employee engagement
  • Wellness participation

Orders their rewards through Tango Card’s Reward Genius dashboard.


While working with Tango Card, they saw an INCREASE in the following areas:

  • Engagement
  • Loyalty
  • Improved customer service
  • Happier reward recipients
  • Reward delivery times

Tango Card Customer Satisfaction Rating

A Business Professional of a small business health care company would be very likely to recommend Tango Card for this reason:

Fair pricing and nice product selection. Tango Card is easy to work with.

Tango Card Customer Satisfaction Rating

Amy Johnson, a Sr. Manager, Customer Advocacy and Engagement at Symantec Corporation, would be very likely to recommend Tango Card for this reason:

I have had many different types of interaction with Tango Card, and they are always responsive, helpful and incredibly proactive in areas that help our business and customers.

Tango Card Customer Research

Now that you work with Tango Card, what improvements have you experienced?

Reduction in time managing/fulfilling rewards
Reduction in cost managing/fulfilling rewards
More of our desired business result (increase in engagement, loyalty, etc.)
Improved Customer Service
Happier reward recipients
Rewards delivered faster or on-time more
Better program support from Tango Card

Tango Card Customer Research

Fulfilling incentives is time consuming

Before working with Tango Card, did you experience any of the following challenges?

We spent a lot of time purchasing and fulfilling incentives
Reward selection was limited
Struggled with tracking/handling lost rewards
It took too long for rewards to be delivered
High fees/costs associated with fulfilling rewards
Customer support for reward recipients was lacking
Program support from reward provider was lacking
Reward selection did not fit our program

More to Explore

About Tango Card

Tango Card is the go-to partner for enterprise digital reward solutions. Tango Card combines easy to use technology, a unique e-gift card and donation catalog, and expert support to deliver reward solutions with impact. Rewards sent by Tango Card are used every day by businesses of all sizes to drive positive results in employee rewards programs, wellness programs, customer acquisition & loyalty programs, research incentives, and modern payment disbursements.

Tango Card Website   Tango Card Website