Tango Card Delta Dental Plan of CA

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Tango Card Case Study

Delta Dental Plan of CA

Introduction

This case study of Delta Dental Plan of CA is based on an October 2016 survey of Tango Card customers by TechValidate, a 3rd-party research service.

“Employees love it. They can bank the rewards and pick whatever they want.”

“Tango is awesome. It cuts out all the time it takes to go out and shop for rewards and allows the employee to choose.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Tango Card:

Fulfilled rewards in the following way prior to using Tango Card:
- Purchased physical rewards and fulfilled themselves
Faced the following reward fulfillment challenges before working with Tango Card:
- Spent a lot of time purchasing and fulfilling incentives
- Struggled with tracking / handling lost rewards

Use Case

The key features and functionalities of Tango Card that the surveyed company uses:

Sends rewards to the following people:
- Their employees
Works with Tango Card in the following way:
- Ordering through Rewards Genius Web Portal
Uses the following rewards in their program:
- Gift cards
- Nonprofit donations

Results

The surveyed company achieved the following results with Tango Card:

Sends rewards to improve the following area:
- Employee engagement
Benefited in the following ways as a result of working with Tango Card:
- Reduced the time to manage / fulfill rewards
- Increased more of their desired business (increase in engagement, loyalty, etc.)
- Increased reward recipient happiness
- Delivered rewards faster and on-time more
Improved their rewards program in the following ways since implementing Tango Card:
- Reduced the amount of time: 81-100%
- Reduced the cost by: 0-20%
- Increased their desired results by: 81-100%

About Tango Card

Tango Card is the go-to partner for enterprise digital reward solutions. Tango Card combines easy to use technology, a unique e-gift card and donation catalog, and expert support to deliver reward solutions with impact. Rewards sent by Tango Card are used every day by businesses of all sizes to drive positive results in employee rewards programs, wellness programs, customer acquisition & loyalty programs, research incentives, and modern payment disbursements.

Learn More:

Tango Card

TechValidate Research on Tango Card