TechValidate Research on Tango Card

Tango Card Case Study

Educational Institution


This case study of a educational institution is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We didn’t have a remote way to pay research participants. Prior to COVID-19, all our research was in-person so payments were via cash. Once studies were transferred online, Tango was the only viable way to pay participants that were approved by our IRB. We considered Amazon gift cards, but obviously, Tango is better because it gives subjects more options for payments, including cash cards, so it’s basically cash, which was a good selling point.”


While working with Tango Card, they saw a DECREASE in the following areas:

  • Time spent managing and fulfilling rewards
  • Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

  • Research participation

Orders their rewards through Tango Card’s Reward Genius dashboard.


While working with Tango Card, they saw an INCREASE in the following areas:

  • Improved customer service:
  • Happier reward recipients
  • Reward delivery times

About This Data

This data was sourced directly from verified users of Tango Card by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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