Challenges
The business challenges that led the profiled company to evaluate and ultimately select Tango Card:
- Fulfilled rewards in the following way prior to using Tango Card:
- Faced the following reward fulfillment challenge before working with Tango Card:
- Lacked program support from their reward provider
Use Case
The key features and functionalities of Tango Card that the surveyed company uses:
- Sends rewards to the following people:
- Works with Tango Card in the following way:
- Integrating with RaaS API
- Uses the following reward in their program:
Results
The surveyed company achieved the following results with Tango Card:
- Sends rewards to improve the following area:
- Consumer/customer engagement
- Benefited in the following ways as a result of working with Tango Card:
- Reduced the cost to manage/fulfill rewards
- Improved Customer Service
- Increased reward recipient happiness
- Delivered rewards faster and on-time more
- Received better program support
- Improved their rewards program in the following ways since implementing Tango Card:
- Reduced the amount of time: 0-20%
- Reduced the cost of: 61-80%
- Increased their desired results related to: 41-60%