Talkdesk Customer Testimonial
We are using Talkdesk in our CS department. It has greatly improved our ability to handle our customer call volume by setting up automated responses to common questions, thus reducing the amount of calls agents need to take to more specific inquiries.
— Operations Manager, Small Business Telecommunications Services Company
This data was sourced directly from a verified user of Talkdesk by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.