TechValidate Research on Talkdesk


Talkdesk Customer Testimonial

We use Talkdesk and Omnichannel for our Inbound/Outbound Contact Centre. Where we draw the most value is the reporting and being able to manage our workforce according to call trends.

Jessica Cowen, Contact Center Manager, Novus Entertainment Inc.





About This Data

This data was sourced directly from a verified user of Talkdesk by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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