TechValidate Research on Broadcom Symantec Enterprise


Symantec VIP Case Study

Global 500 Telecommunications Services Company

Introduction

This case study of a Global 500 telecommunications services company is based on a June 2021 survey of Symantec VIP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Symantec VIP:

  • Plans to expand their use of Symantec VIP in the next 12-18 months because they expect some growth.

Use Case

The key features and functionalities of Symantec VIP that the surveyed company uses:

  • Using the following Symantec VIP capabilities/features in their production environment:
    • Multi-Factor Authentication
    • VIP Access Mobile application
  • Symantec VIP features/capabilities that are strengths compared to competitors:
    • Multi-Factor Authentication
    • Scalability
  • Currently using the following types of authentication methods:
    • Mobile OTP

Results

The surveyed company achieved the following results with Symantec VIP:

  • Realized the following operational benefits from their investment in Symantec VIP:
    • Improved employee productivity: user-friendly authentication options to access corporate apps and data
  • Agrees with the following statements after using Symantec VIP:
    • Symantec VIP is a reliable and solid solution and continues to deliver value to their organization
  • Rates their satisfaction with the following Symantec VIP features/capabilities:
    • ease of deployment & use: satisfied
    • features & capabilities: satisfied
    • integrations & interoperability: satisfied
    • performance & scalability: satisfied
    • technical support: satisfied




About This Data

This data was sourced directly from verified users of Broadcom Symantec Enterprise by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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