SurveyMonkey Enterprise Case Study
This case study of a small business insurance company is based on a November 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Enterprise lets us craft simple surveys at virtually no cost to get feedback from customers and internal stakeholders, and allows us to stretch budgets further and research amongst groups that we would not have been able to invest in before. It’s a very simple programme and fairly intuitive, and is widely recognised making people more likely to feel comfortable participating.”
The customer needed a solution for customer and employee feedback surveys.
The Enterprise solution features that make it easy to gather critical feedback include Enterprise’s cost, its Intuitive user experience, and its ultiple question types.
The customer also agreed that when it came to feedback and research, SurveyMonkey Enterprise was very reliable.
According to the customer, Enterprise:
Best of all, they were up and running with Enterprise immediately — no training required!
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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