SurveyMonkey Enterprise Case Study
This case study of a small business agriculture company is based on a November 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“A very comprehensive site and tool.”
The customer needed a solution to collect customer experience and market research data.
The Enterprise solution features that make it easy for the customer to gather critical feedback:
According to the customer, their Enterprise solution provides them with reliable data needed to understand how people think and feel about their organization: agree, increases the speed, value, and reliability of insights, and has s helped their organization to better understand and act on opportunities for growth and innovation.
And since adopting Enterprise, they have been able to retain ownership of survey data, even when employees leave, reduce of data silos, and provide more people access to the data they need.
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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