SurveyMonkey Enterprise Case Study
This case study of a small business healthcare company is based on a June 2020 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Great customer service , flexible platform. I have used it for product development. Instead of creating a medical questionnaire for my small business, I use SurveyMonkey.”
The business challenges that led the profiled company to evaluate and ultimately select SurveyMonkey Enterprise: they needed a HIPAA-compliant way to collect medical information.
Compared with alternative solutions, the customer says that SurveyMonkey Enterprise’s features to create surveys, collect responses, and share results cross-functionally, improve compliance with company policies or regulations (e.g. HIPAA), and administrative and security features are all best in class.
SurveyMonkey Enterprise also helps them to:
Since using SurveyMonkey Enterprise, the business confirms that product development costs are less and timeline has been shortened, and the ability manage response data in compliance with regulations has been highly impactful.
With SurveyMonkey Enterprise, they’ve seen a significant reduction in time spent on managing the survey process and users, and a 100% improvement in their ability to make strategic decision, faster.
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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