Introduction
This case study of Fidelity National Financial, Inc. is based on a May 2018 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service.
SurveyMonkey Enterprise Case Study
This case study of Fidelity National Financial, Inc. is based on a May 2018 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service.
“It’s the simplest way to collect and analyze data, and is flexible enough for us to use that data in our own platforms to make smart strategic decisions.”
“It has given us clear insights into the customer experience we’re providing, and a means for us to aggregate and communicate our performance metrics to our staff. It is helping us grow as an organization.”
The business challenges that led the profiled company to evaluate and ultimately select SurveyMonkey Enterprise:
The key features and functionalities of SurveyMonkey Enterprise that the surveyed company uses:
The surveyed company achieved the following results with SurveyMonkey Enterprise:
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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