SurveyMonkey Enterprise Centravance

SurveyMonkey Enterprise Case Study

Centravance

This case study of Centravance is based on a June 2020 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service.

“I was able to continue providing training for clients without meeting face to face or requiring a live webinar.”

The business challenges that led the profiled company to evaluate and ultimately select SurveyMonkey Enterprise:

The key features and functionalities of SurveyMonkey Enterprise that the surveyed company uses:

When and how often the surveyed organization sends surveys with SurveyMonkey Enterprise:
- At a regular cadence (e.g. annually, quarterly)

The surveyed company achieved the following results with SurveyMonkey Enterprise:

Benefits and outcomes experienced since using SurveyMonkey Enterprise:
- Ability to deploy in different ways to ensure all client employees can access videos and quizzes

Experienced a return on their investment with SurveyMonkey Enterprise through cost savings, time savings, or other operational improvements in less than 1 month.

With SurveyMonkey Enterprise, how much improvement have you seen to the following (please consider clients, patients, or student experience according to your industry).
- Reduced time spent on managing the survey process and users by at least a 100%
- Improved customer experience metrics by at least 75%