SurveyMonkey Enterprise Case Study
This case study of a foundation is based on a November 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“We have only just started using it in our department but it helps us achieve ISO9001:2015 and to get customer feedback.”
“It is an easy way of getting customer feed back and analysing it.”
The organisation needed a solution to collect customer feedback.
Key features of their Enterprise solution, include:
The customer also said that when it comes to collecting feedback and research, SurveyMonkey Enterprise is extremely reliable.
According to the customer, Enterprise:
Best of all, they were able to get up and running with Enterprise immediately — no training required.
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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