SurveyMonkey Enterprise Case Study
This case study of a small business healthcare company is based on a November 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Enterprise is useful for gaining insights from client feedback. It has helped us drive growth and innovation by better understanding the needs of clients on a discipline specific basis. And we use it frequently to support data generation and cross comparisons between interdivisional surveys.”
The customer needed a research platform collect information that would contribute to medical research strategies and outcomes.
The Enterprise solution features that make it easy for the customer to gather critical feedback include Custom Question Bank, multiple question types, and multiple ways of collecting data.
According to the customer, SurveyMonkey Enterprise:
In the end, they were able to get up in running with less than an hour of training.
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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