TechValidate Research on SurveyMonkey Enterprise


SurveyMonkey Enterprise Case Study

A UK charitable organization dedicated to medical research and health policy improves diversity with SurveyMonkey Enterprise

Introduction

This case study of a non-profit is based on a November 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“It has encouraged our employees to include the ideas and views of a far wider range of stakeholders, in their work.”

Challenges

The organisation needed a solution to collect customer and employee experience.

Use Case

The Enterprise solution features that make it easy for the customer to gather critical feedback include:

  • Intuitive user experience
  • Plug and play templates
  • Multiple question types

And when it comes to feedback and research, the customer described SurveyMonkey Enterprise as extremely reliable.

Results

According to the customer, Enterprise:

  • Provides reliable data needed to understand how people think and feel about their organization: Strongly agree
  • Increases the speed, value, and reliability of insights: Agree
  • Has helped their organization to better understand and act on opportunities for growth and innovation: Agree

Best of all, they were able to get up and running immediately with Enterprise — no training required.





About This Data

This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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