SurveyMonkey Enterprise Case Study
This case study of a small business professional services company is based on a December 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The customer needs a solution to help them run surveys for customer experience, market research, and application forms.
The Enterprise features that have made it easy to gather critical feedback, include:
According to the customer, their Enterprise solution provides reliable data needed to understand how people think and feel about their organization, and increases the speed, value, and reliability of insights.
With the adoption of SurveyMonkey Enterprise, the customer has retained ownership of survey data, even when employees leave, increased the volume of its research and insights, as well as efficiency through collaboration across teams.
Best of all, they were able to get up and running immediately, no training required!
“We’re getting through useful insights that will help us with development, leading to growth.”
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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