TechValidate Research on SolarWinds System Management

56 Case Studies – Page 2 of 2


Case Study: State & Local Government

“We solved Data gathering and device mapping with Storage Resource Monitor.”

“Using Storage Resource Monitor resulted in gathering useful data in shorter period of time.”

Challenges

  • Top storage challenges are:
    • Multi-vendor/array monitoring/alerting/reporting
    • Correlating storage performance to VM & application

Use Case

  • Found out about Storage Resource Monitor because they used SolarWinds products at a previous job.
  • Monitors 3 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Integration with other Solarwinds’ products
    • Alerting/Reporting
  • Saved 5-10 man-hours a month managing their storage environment using Storage Resource Monitor.
  • Able to identify and troubleshoot storage issues 40-60% faster with Storage Resource Monitor.
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: County Of Santa Clara California

“Storage Resource Monitor immediately kept us aware of things going on in the infrastructure that we were not even aware of.”

“The results for the organization in utilizing Storage Resource Monitor has been the improvement in maintaining an efficient, stable and properly utilized storage infrastructure.”

Challenges

  • Top storage challenges are:
    • Understanding storage performance bottlenecks
    • Capacity planning & forecasting

Use Case

  • Found out about Storage Resource Monitor because they used SolarWinds products at a previous job.
  • Monitors > 5 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Integration with other Solarwinds’ products
    • Breadth of storage device support
    • Alerting/Reporting
  • Saved 20-30 man-hours a month managing their storage environment using Storage Resource Monitor.
  • Able to identify and troubleshoot storage issues 80-100% faster with Storage Resource Monitor.
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: Large Enterprise Pharmaceuticals Company

“We solved Storage lineage with Storage Resource Monitor.”

“Storage Resource Monitor increased visibility into storage performance and the impacts of that performance, including failures, on the rest of our IT infrastructure.”

Challenges

  • Top storage challenges are:
    • Understanding storage performance bottlenecks
    • Multi-vendor/array monitoring/alerting/reporting
    • Correlating storage performance to VM & application

Use Case

  • Found out about Storage Resource Monitor because their current job uses other SolarWinds products.
  • Monitors > 5 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Price
    • Integration with other Solarwinds’ products
    • Alerting/Reporting
  • Saved 10-20 man-hours a month managing their storage environment using Storage Resource Monitor.
  • Is able to identify and troubleshoot storage issues 20-40% faster with Storage Resource Monitor.
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: Educational Institution

“Storage Resource Monitor will cut the amount of time needed for the Infrastructure DBA to produce monthly space usage reports for management. Currently this process takes 24 man hours.”

Challenges

  • Top storage challenges are:
    • Capacity planning & forecasting
    • Correlating storage performance to VM & application

Use Case

  • Found out about Storage Resource Monitor because their current job uses other SolarWinds products.
  • Monitors 1 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Price
    • Breadth of storage device support
    • Alerting/Reporting
  • Is able to identify and troubleshoot storage issues 60-80% faster with Storage Resource Monitor.
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: Medium Enterprise Construction Company

“With SRM we were able to solve severe disk bottleneck issues. I was able to pinpoint which LUN was causing the issue.”

“Finding the hot spots on our SAN has allowed us to get more performance from our VMware farm (which is all held on a SAN).”

Challenges

  • Top storage challenges are:
    • Understanding storage performance bottlenecks
    • Capacity planning & forecasting

Use Case

  • Found out about Storage Resource Monitor because they found Storage Resource Monitor through a web search.
  • Monitors 1 storage device with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Alerting/Reporting
  • Is able to identify and troubleshoot storage issues 80-100% faster with Storage Resource Monitor.
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: Cardinal Information Corporation

“We use SRM For capacity planning.”

“We have realized better utilization of storage resource with SRM.”

Challenges

  • Top storage challenges are:
    • Understanding storage performance bottlenecks
    • Capacity planning & forecasting
    • Multi-vendor/array monitoring/alerting/reporting
    • Correlating storage performance to VM & application

Use Case

  • Found out about Storage Resource Monitor because they used SolarWinds products at a previous job.
  • Monitors 4 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Price
    • Integration with other Solarwinds’ products
    • Breadth of storage device support
    • Alerting/Reporting
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: Medium Enterprise Banking Company

Challenges

  • Top storage challenges are:
    • Understanding storage performance bottlenecks
    • Capacity planning & forecasting
    • Correlating storage performance to VM & application

Use Case

  • Found out about Storage Resource Monitor because they used SolarWinds products at a previous job.
  • Monitors 2 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Integration with other Solarwinds’ products
    • Breadth of storage device support
    • Alerting/Reporting
  • Saved 10-20 man-hours a month managing their storage environment using Storage Resource Monitor.
  • Able to identify and troubleshoot storage issues 40-60% faster with Storage Resource Monitor.
  • Finds correlate database performance with storage performance (i.e. IOPS, latency, throughput, I/O size, and read/write mix) most important in a storage monitoring tool.

Case Study: Large Enterprise Health Care Company

“We like the central reporting and monitoring.”

“SRM has allowed for faster checking and trouble shooting of systems. It also allows us to quickly report on our environment for management.”

Challenges

  • Top storage challenges are:
    • Capacity planning & forecasting

Use Case

  • Found out about Storage Resource Monitor because a friend/colleague referred them to Storage Resource Monitor or SolarWinds.
  • Monitors 4 storage devices with Storage Resource Monitor.

Results

  • Purchased SolarWinds over other storage management tools because of:
    • Breadth of storage device support
  • Saved 20-30 man-hours a month managing their storage environment using Storage Resource Monitor.
  • Is able to identify and troubleshoot storage issues 60-80% faster with Storage Resource Monitor.
  • Finds storage controller information (Cache, port information, etc…) most important in a storage monitoring tool.

Case Study: Intrepid U S A Health Care Finds the Root Cause of App Issues 100% Faster

“Compared to SCOM, SolarWinds® gives us faster alerts, a better management console, and multiple people are able to get real time alerts.”

“It is easy to use and gives us everything we need.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Microsoft® System Center Operations Manager

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Mapping relationships across application, server, and virtual infrastructure
    • Exchange management
    • SQL Server® performance
    • Needing more visibility of server health
  • Uses SolarWinds® Server & Application Monitor to understand the health and performance of Exchange and other mission critical applications.

Results

  • Able to identify and troubleshoot application performance issues > 100% faster with SolarWinds® Server & Application Monitor.
  • Saves $50,000 – $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SolarWinds® Server & Application Monitor versus their previous solution.
  • Reduced downtime by 40 – 60% since using SolarWinds® Server & Application Monitor.

Case Study: Sharonview Federal Credit Union Reduces Alert Noise with SolarWinds

“Compared to HP Systems Insight Manager, SolarWinds® Server & Application Monitor provides a single portal that everyone has access to. We had thousands of alerts from “HP Systems Insight Manager,” now we only have a few simple notifications that makes it easy to monitor. It is also simple to disable a device when doing maintenance."

“The best features are the diagnostic and troubleshooting capabilities.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • HP Systems Insight Manager

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • Needed fewer alerts and a simple portal
      Uses SolarWinds® Server & Application Monitor to proactively monitor Active Directory®, Exchange, IIS, WINS, DHCP, DNS and more.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by > 80% since using SolarWinds® Server & Application Monitor.

Case Study: Medium Enterprise Telecom Services Company Finds Problems 100%+ Faster

“Using SolarWinds® Server & Application Monitor, I’m now able to alert when services go down so I can get the service restarted before anyone knows it was down.”

“The best feature is application monitoring because the server may be up but a service running on the box may be down.”

“Compared to free/open source monitoring solutions, SolarWinds® Server & Application Monitor is easier to configure.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Nagios®

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • SQL Server® performance
  • Uses SolarWinds® Server & Application Monitor to proactively monitor FTP and SFTP servers and SQL Server.

Results

  • Able to identify and troubleshoot application performance issues > 100% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by 60 – 80% since using SolarWinds® Server & Application Monitor.

Case Study: ACSI Troubleshoots App Issues Faster with Automated Alerting & Remediation

“Compared to using custom scripts, SolarWinds® Server & Application Monitor is easier to use, provides at a glance availability, and email notifications with automated service restart availability.”

“The best feature is the automated restart and notification.”

“This product is reliable, easy to use, and provides a whole lot of features at my fingertips!”

“I have been a fan of SolarWinds® for many years. Although it has some complex features, the setup is fairly easy and to get up and running quickly is a great thing. SolarWinds® offers so many bells and whistles.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Custom scripts/spreadsheets

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • IIS performance/website outages
  • Uses SolarWinds® Server & Application Monitor to understand the performance of Exchange, SQL Server® and Windows custom services.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by 20 – 40% since using SolarWinds® Server & Application Monitor.

Case Study: Skanska AB Reduces Downtime by 60-80% with Server & Application Monitor

“Compared to SCOM, it’s much easier with SolarWinds SAM to create custom monitors and application models, and monitoring and reporting Exchange status is greatly improved and less time intense. SolarWinds is much easier in that we feel like we control the monitoring solution instead of it controlling us!”

“The best feature is the template driven approach of application monitoring.”

“It is a solution created by engineers for engineers. It minimizes effort and time to achieve value in results.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds Server & Application Monitor (SAM):
    • Microsoft® System Center Operations Manager

Use Case

  • Addressed the following challenges with SolarWinds SAM:
    • Mapping relationships across application, server, and virtual infrastructure
    • Storage performance monitoring
  • Uses SolarWinds® Server & Application Monitor to get visibility to their Exchange, IIS, ADFS, Citrix, Mobile Device Management (Air watch) and line of business custom applications.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds SAM.
  • Saves $20,000 – $50,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SAM versus their previous solution.
  • Reduced downtime by 60 – 80% since using SolarWinds SAM.

Case Study: Medium Enterprise Energy & Utilities Company Fixes Problems Proactively

“Compared to HP Openview and SCOM, SolarWinds® Server & Application Monitor is easier to use, provides a lower TCO, and gives us greater flexibility.”

“The best feature is its ability to identify problems and fix them proactively.”

“Compared to free and open source tools, SolarWinds® Server & Application Monitor offers a greater user base for help with a problem.”

Challenges

  • Server and application monitoring solutions used prior to SolarWinds® Server & Application Monitor:
    • HP® SiteScope®/HP OpenView®
    • Microsoft® System Center Operations Manager

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Exchange management
    • Needing more visibility of server health

Results

  • Able to identify and troubleshoot application performance issues 40 – 60% faster with SolarWinds® Server & Application Monitor.
  • Saves $20,000 – $50,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SolarWinds® Server & Application Monitor versus their previous solution.
  • Reduced downtime by 10 – 20% since using SolarWinds® Server & Application Monitor.

Case Study: Educational Institution Chooses SolarWinds® over WhatsUpGold®

“Compared to WhatsUpGold®, SolarWinds® Server & Application Monitor has better email alerts and monitoring for custom applications.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • WhatsUpGold Ipswitch® Application Performance Monitor

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • SQL Server® performance
  • Uses SolarWinds® Server & Application Monitor to get visibility to SQL Server, Print Server services, Security Server services, and more.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds® Server & Application Monitor.
  • Saves $50,000 – $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SolarWinds® Server & Application Monitor versus their previous solution.
  • Reduced downtime by 40 – 60% since using SolarWinds® Server & Application Monitor.

Duane Morris LLP Replaces Microsoft SCOM with SolarWinds Server & Application Monitor

Challenges

  • Used Microsoft® System Center Operations Manager (SCOM) before replacing it with SolarWinds® Server & Application Monitor (SAM)

Use Case

  • Addressed the following challenges with SolarWinds SAM:
    • Mapping relationships across application, server, and virtual infrastructure
    • IIS performance/website outages
    • Monitoring WorkSite
  • Uses SolarWinds SAM extensively to monitor applications like WorkSite and Prosperoware

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SAM
  • Saving $50,000 – $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs after started using SolarWinds SAM versus Microsoft SCOM
  • Reduced downtime by 40 – 60% since using SolarWinds SAM

Case Study: Levit And James, Llc

“Compared to SCOM, SolarWinds® provides easy deployment, simple customization, and it’s a one stop application for monitoring all of our servers and seeing problems at a glance.”

“We evaluated several products and SolarWinds® Server & Application Monitor was the easiest to set up and to configure.”

“Time saver.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Microsoft® System Center Operations Manager

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Mapping relationships across application, server, and virtual infrastructure
    • Exchange management
    • IIS performance/website outages
    • SQL Server® performance
    • Needing more visibility of server health
  • Uses SolarWinds® Server & Application Monitor frequently to monitor Exchange, SQL Server and IIS.

Results

  • Able to identify and troubleshoot application performance issues 40 – 60% faster with SolarWinds® Server & Application Monitor.
  • Saves $10,000 – $20,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SolarWinds® Server & Application Monitor versus their previous solution.
  • Reduced downtime by up to a 10% since using SolarWinds® Server & Application Monitor.

Case Study: Educational Institution

“Compared to Nagios, SolarWinds® Server & Application Monitor is quick to install, easy to maintain and has solid performance.”

“The best feature is the dashboard (summary view) that provides all the information you need at a glance.”

“Great product, solid features, and a good price point for a smaller company.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Nagios®

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Exchange management
    • IIS performance/website outages
    • Needing more visibility of server health
  • Uses SolarWinds® Server & Application Monitor to get visibility to web applications, server and network availability.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds® Server & Application Monitor.
  • Saves $50,000 – $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using SolarWinds® Server & Application Monitor versus their previous solution.
  • Reduced downtime by 10 – 20% since using SolarWinds® Server & Application Monitor.

Case Study: Medium Enterprise Industrial Manufacturing Company

“Great monitoring tool at an affordable cost.

“Compared to WUG, SolarWinds® does a better job providing automated alerts to help notify admins after hours.”

Challenges

  • Server and application monitoring solutions used prior to SolarWinds® Server & Application Monitor:
    • Custom scripts/spreadsheets
    • WhatsUpGold Ipswitch® Application Performance Monitor

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • Our previous monitoring solution took a lot of time to manage
  • Uses Server & Application Monitor® frequently to monitor their Exchange environment.

Results

  • Able to identify and troubleshoot application performance issues 60 – 80% faster with Server & Application Monitor®.
  • Saves $10,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using Server & Application Monitor® versus their previous solution.
  • Reduced downtime by 10 – 20% since using Server & Application Monitor®.

Case Study: Small Business Computer Software Company

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Custom scripts/spreadsheets

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • IIS performance/website outages
    • SQL Server® performance
  • Uses Server & Application Monitor® to get visibility to the performance of their IIS and application server environment.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with Server & Application Monitor®.
  • Saves > $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using Server & Application Monitor® versus their previous solution.
  • Reduced downtime by 60 – 80% since using Server & Application Monitor®.

Case Study:Dassault Systèmes Repalces Nagios with SolarWinds® Server & Application Monitor

“Compared to Nagios®, I get more time to monitor and spend less time programming with SolarWinds Server & Application Monitor. I can also trend performance issues which I could not do earlier.”

“The most valuable feature of SolarWinds® Server & Application Monitor is its ability to get it up and running out of the box in minutes.”

“The single pane of glass view with SolarWinds® Server & Application Monitor and Network Performance Monitor gives you a better overall health view of your environment.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Nagios®

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Lack of visibility to custom applications
    • Needing more visibility of server health
  • Uses SolarWinds® Server & Application Monitor frequently to monitor Java, SQL server®, IIS and custom applications.

Results

  • Able to identify and troubleshoot application performance issues 60 – 80% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by 10 – 20% since using SolarWinds® Server & Application Monitor.

Case Study: Sarasota County Sheriff’s Office

“Server & Application Monitor gives me peace of mind because I have one place to access all alerts.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds Server & Application Monitor:
    • Custom scripts/spreadsheets

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • IIS performance/website outages
    • SQL Server® performance
    • Needing more visibility of server health
  • Uses Server & Application Monitor frequently to monitor internal and external websites, SQL server and routers.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with Server & Application Monitor.
  • Reduced downtime by 10 – 20% since using Server & Application Monitor.

Case Study: Buyseasons, Inc.

“Over our previous solution, Server & Application Monitor has less false alarms, better customization, user experience, and more out-of-the-box monitoring for applications.”

“The best feature of this product is having the ability to pick through a variety of predefined component monitors or build my own if one doesn’t already exist, as well as the ability to customize the components and alerts to fit my business needs.”

“The value Server & Application Monitor provides over free, opensource tools or manual troubleshooting methods is that it provides an improved single pane of glass view, it’s more reliable, and you can respond to problems quickly and proactively.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Firescope

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Exchange management
    • IIS performance/website outages
    • SQL Server® performance
    • Lack of visibility to custom applications
    • Needing more visibility of server health
  • Uses Server & Application Monitor frequently to monitor Microsoft SQL server, website uptime, Microsoft IIS, Windows services, FTP performance, user experience, Exchange server, network device availability and performance, and 3rd party application availability.

Results

  • Able to identify and troubleshoot application performance issues at least 20% faster with Server & Application Monitor.

Case Study: Jamaican Medium Enterprise Financial Services Company

“Compared to prior monitoring solutions, Server & Application Monitor is easier to configure and deploy, has less administrative overhead (you set it up and leave it), and it’s more reliable.”

“One of the best features of this product is its ease of configuration and deployment.”

Challenges

  • Server and application monitoring solutions used prior to SolarWinds Server & Application Monitor:
    • Microsoft® System Center Operations Manager
    • Alchmey Network/Server Monitor

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Mapping relationships across application, server, and virtual infrastructure
    • SQL Server® performance
    • Needing more visibility of server health
  • Uses Server & Application Monitor to also monitor IIS server, Blackberry Server, Exchange Server and Active Directory Server.

Results

  • Able to identify and troubleshoot application performance issues 40 – 60% faster with Server & Application Monitor.
  • Saves $10,000 – $20,000 on an annual basis on labor, software, maintenance, and admin costs using Server & Application Monitor versus their previous solution.
  • Reduced downtime by 20 – 40% since using Server & Application Monitor.

Case Study: Large Enterprise Financial Services Company

“The most valuable feature of the product is that we can rapidly take action when there is a problem.”

“The product is more intuitive than free, opensource, or manual troubleshooting methods.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds Server & Application Monitor:
    • Custom scripts/spreadsheets

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • Mapping relationships across application, server, and virtual infrastructure
    • IIS performance/website outages
    • SQL Server® performance
    • Also monitors their SAP, Exchange, and Oracle applications

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with Server & Application Monitor.
  • Reduced downtime by 40 – 60% since using Server & Application Monitor.

Case Study: Educational Institution

“Troubleshooting is easy [with SolarWinds® Server & Application Monitor].”

Challenges

The University did not have a monitoring solution prior to using SolarWinds® Server & Application Monitor and lacked visibility to the performance of their custom applications.

Use Case

The University uses SolarWinds® Server & Application Monitor to get visibility to Active Directory, Hyper-V, VMware, and physical server performance.

Results

The University is able to identify and troubleshoot application performance issues 60 – 80% faster with SolarWinds® Server & Application Monitor.




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