TechValidate Customer Research Library / SolarWinds

TechValidate Research on SolarWinds System Management

17 Charts


SolarWinds System Management Customer Research

Main Storage Challenges

What were the main challenges your organization wanted to solve with purchasing Storage Resource Monitor?

Capacity planning & forecasting
74%
Understanding storage performance bottlenecks
73%
Multi-vendor/array monitoring/alerting/reporting
53%
Correlating storage performance to VM & application
54%
Other
4%
Source: TechValidate survey of 74 users of SolarWinds System Management
Validated
  Published: May. 9, 2017   TVID: 146-BB1-E92

SolarWinds System Management Customer Research

On Average Users Fixed Storage Issues 60% Faster with Storage Resource Monitor

How much faster are you able to identify and troubleshoot storage issues with Storage Resource Monitor?

Over 100% faster: 9%
80-100% faster: 23%
60-80% faster: 26%
40-60% faster: 23%
20-40% faster: 11%
<20% faster: 9%
Source: TechValidate survey of 47 users of SolarWinds System Management
Validated
  Published: Sep. 20, 2016   TVID: CFC-45C-564

Optimize VM performance with Virtualization Manager Recommendations

After deploying Virtualization Manager, were you able to optimize VM performance via right-sizing and recommendations?

Yes: 65%
No: 35%
Source: TechValidate survey of 78 users of SolarWinds Virtualization Manager
Validated
  Published: Apr. 14, 2016   TVID: 2DF-CF1-2FD

Reclaim on Average 23% of Virtual Resources

Since deploying VMAN, please estimate the % of used CPU, memory, and storage you were able to reclaim due to sprawl reduction and better management?

>75% 50-75% 25-50% 10-25% <10%

CPU
Memory
Storage
Source: TechValidate survey of 159 users of SolarWinds Virtualization Manager
Validated
  Published: Apr. 14, 2016   TVID: 71B-988-A04

Decrease Downtime by an Average of 59%

How many hours of downtime due to VM performance issues did you experience per month before/after VMAN?

0 Hours Less than 2 hours 2 - 5 Hours 5 - 10 Hours More than 10 Hours

Before VMAN
After VMAN
Source: TechValidate survey of 105 users of SolarWinds Virtualization Manager
Validated
  Published: Apr. 14, 2016   TVID: 114-D00-FEB

Decrease Troubleshooting Time by an Average of 65%

How long did it take to troubleshoot virtualization performance issues per month before/after VMAN?

0 Hours Less than 2 Hours 2 - 5 Hours 5 - 10 Hours More than 10 hours

Before VMAN
After VMAN
Source: TechValidate survey of 107 users of SolarWinds Virtualization Manager
Validated
  Published: Apr. 14, 2016   TVID: 703-266-F2F

84% See ROI in 3 months or less

How soon after deploying VMAN did you see value?

> 1 Week: 26%
1-4 Weeks: 43%
1-3 Months: 15%
3-6 Months: 10%
< 6 Months: 6%
Source: TechValidate survey of 80 users of SolarWinds Virtualization Manager
Validated
  Published: Apr. 14, 2016   TVID: 2BE-A78-F71

Users Fix Application Issues 65% Faster with SolarWinds Server & Application Monitor

After deploying Server & Application Monitor, how much faster are you able to identify and troubleshoot application issues?

Over 100% faster: 7%
80 - 100% faster: 20%
60 - 80% faster: 36%
40 - 60% faster: 24%
20 - 40% faster: 8%
10 - 20% faster: 4%
< 10% faster: 1%
Source: TechValidate survey of 107 users of SolarWinds Server & Application Monitor
Validated
  Published: Jan. 11, 2016   TVID: F8C-1C9-B13

Minimize Downtime using SolarWinds Server & Application Monitor

What percentage has application and server downtime declined since you started using Server & Application Monitor?

More than 80%: 12%
60 - 80%: 10%
40 - 60%: 27%
20 - 40%: 23%
10 - 20%: 16%
Less than 10%: 13%
Source: TechValidate survey of 83 users of SolarWinds Server & Application Monitor
Validated
  Published: Nov. 19, 2015   TVID: 09D-8DB-63E

70% of SolarWinds Server & Application Monitor Customers Realized ROI in Under 6 Months

How fast were you able realize ROI after buying Server & Application Monitor?

Under a month: 18%
1 - 3 months: 28%
3 - 6 months: 23%
6 - 9 months: 12%
9 - 12 months: 9%
Over a year: 11%
Source: TechValidate survey of 57 users of SolarWinds Server & Application Monitor
Validated
  Published: Nov. 16, 2015   TVID: A4A-B65-DEE

Troubleshoot Application Issues Faster with SolarWinds Server & Application Monitor

After deploying Server & Application Monitor, how much faster are you able to identify and troubleshoot application issues?

Over 100% faster: 7%
80 - 100% faster: 20%
60 - 80% faster: 36%
40 - 60% faster: 24%
20 - 40% faster: 8%
10 - 20% faster: 4%
< 10% faster: 1%
Source: TechValidate survey of 107 users of SolarWinds Server & Application Monitor
Validated
  Published: Nov. 16, 2015   TVID: A86-4FA-A9E

Virtualization Manager helped reclaim 25% of resources

Since deploying VMAN, please estimate the % of used CPU, memory, and storage you were able to reclaim due to sprawl reduction and better management?

>75% 50-75% 25-50% 10-25% <10%

CPU
Memory
Storage
Source: TechValidate survey of 54 users of SolarWinds Virtualization Manager
Validated
  Published: Oct. 7, 2015   TVID: AB1-7E8-FA1

On average, users fix storage issues 50% faster with Storage Resource Monitor.

How much faster are you able to identify and troubleshoot storage issues with Storage Resource Monitor?

Over 100% faster: 7%
80-100% faster: 14%
60-80% faster: 24%
40-60% faster: 21%
20-40% faster: 14%
< 20% faster: 21%
Source: TechValidate survey of 29 users of SolarWinds Storage Resource Monitor
Validated
  Published: Sep. 30, 2015   TVID: B3D-19D-9E1

Reclaim CPU, memory, and storage

Since deploying VMAN, please estimate the % of used CPU, memory, and storage you were able to reclaim due to sprawl reduction and better management?

>75% 50-75% 25-50% 10-25% <10%

CPU
Memory
Storage
Source: TechValidate survey of 54 users of SolarWinds Virtualization Manager
Validated
  Published: Sep. 25, 2015   TVID: 1DA-81F-3A5

Your Business has No Time for Downtime. Reduce Downtime with Server & Application Monitor.

What percentage has downtime declined since you started using Server & Application Monitor?

More than 80%.
5%
60 - 80%.
10%
40 - 60%.
28%
20 - 40%.
13%
10 - 20%.
28%
Up to 10%.
15%
Source: TechValidate survey of 39 users of SolarWinds Server & Application Monitor
Validated
  Published: May. 29, 2015   TVID: D7E-A11-FA3

Annual Savings of $20,000 to $100,000 with SolarWinds Server & Application Monitor

Please estimate how much you saved on labor, software costs, maintenance costs, and admin costs using Server & Application Monitor versus your previous solution on an annual basis.

More than $100,000.: 5%
$50,000 - $100,000.: 32%
$20,000 - $50,000.: 37%
$10,000 - $20,000.: 16%
$10,000.: 11%
Source: TechValidate survey of 19 users of SolarWinds Server & Application Monitor
Validated
  Published: May. 29, 2015   TVID: AEC-367-220

Troubleshoot Application Issues 60-100% Faster with Server & Application Monitor

How much faster are you able to identify and troubleshoot application performance issues with Server & Application Monitor?

Over 100% faster.: 9%
80 - 100% faster.: 40%
60 - 80% faster.: 25%
40 - 60% faster.: 15%
20 - 40% faster.: 6%
At least 20% faster.: 6%
Source: TechValidate survey of 53 users of SolarWinds Server & Application Monitor
Validated
  Published: May. 29, 2015   TVID: F0B-1DC-871



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