TechValidate Research on SolarWinds System Management


Case Study: ACSI Troubleshoots App Issues Faster with Automated Alerting & Remediation

“Compared to using custom scripts, SolarWinds® Server & Application Monitor is easier to use, provides at a glance availability, and email notifications with automated service restart availability.”

“The best feature is the automated restart and notification.”

“This product is reliable, easy to use, and provides a whole lot of features at my fingertips!”

“I have been a fan of SolarWinds® for many years. Although it has some complex features, the setup is fairly easy and to get up and running quickly is a great thing. SolarWinds® offers so many bells and whistles.”

Challenges

  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Custom scripts/spreadsheets

Use Case

  • Addressed the following challenge with SolarWinds® Server & Application Monitor:
    • IIS performance/website outages
  • Uses SolarWinds® Server & Application Monitor to understand the performance of Exchange, SQL Server® and Windows custom services.

Results

  • Able to identify and troubleshoot application performance issues 80 – 100% faster with SolarWinds® Server & Application Monitor.
  • Reduced downtime by 20 – 40% since using SolarWinds® Server & Application Monitor.




About This Data

This data was sourced directly from verified users of SolarWinds System Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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