TechValidate Research on SolarWinds System Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds System Management. TechValidate stands behind the authenticity of all published data. Learn more »

653 Customers Surveyed

5,114 Data Points Collected

84 Published TechFacts

17 Published Charts

56 Published Case Studies

Selected Research Highlights

Decrease Troubleshooting Time by an Average of 65%

How long did it take to troubleshoot virtualization performance issues per month before/after VMAN?

0 Hours Less than 2 Hours 2 - 5 Hours 5 - 10 Hours More than 10 hours

Before VMAN
After VMAN

40-60% Faster Application Troubleshooting After Replacing HP SiteScope with SolarWinds

We purchased SolarWinds Server & Application Monitor to replace HP SiteScope.

After deploying SolarWinds, identifying and troubleshooting application issues has become 40-60% faster.

Case Study: S&P 500 Industrial Manufacturing Company Replaces IBM Tivoli with SolarWinds

“We had a user group complaining about starting an application and the slow performance. Using SolarWinds Server & Application Monitor, I found a highly executed database query that averaged 113,000 ms, which I was able to tune down to 47 ms greatly improving database and application performance.”

“I like having a central focus for where to go to monitor my databases and applications, and SolarWinds delivers just that.”


  • IT administration and management challenges that prompted you to purchase SolarWinds Server & Application Monitor:
    • Lack of visibility into application health and availability
    • Need for greater insight into performance metrics for troubleshooting
    • Lack of centralized monitoring across multiple sites in the network
  • Used IBM Tivoli before replacing it with SolarWinds Server & Application Monitor.

Use Case

  • Purchased Server & Application Monitor to have a single, unified solution to monitor all environments.
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • IIS
    • SQL Server
    • Oracle
    • AIX


  • Able to identify and troubleshoot application issues 40 – 60% faster after deploying Server & Application Monitor.

SolarWinds Server & Application Monitor Detects SharePoint Problem Caused Due to IIS

SharePoint web portal wouldn’t launch. Checking on Server & Application Monitor led me to identifying where the issue was and that was the IIS server. I restarted IIS, and the SharePoint application was able to run.

After deploying SolarWinds, identifying and troubleshooting application issues has become over 100% faster.

Hezekiah Omulo, IT/Systems Administrator, Kemri - Wellcome Trust Research Programme

Case Study: Toyota Financial Services (Uk) Ltd


  • Purchased SolarWinds VMAN in order to solve the following virtual challenges:
    • Application/Server downtime
    • Unable to be proactive in performance optimization
    • Capacity Planning
    • Currently don’t have a monitoring tool

Use Case

  • Manages 101-250 VMs with SolarWinds VMAN.


  • Reduced downtime by 10-25% with SolarWinds Virtualization Manager (VMAN).
  • Decreased time spent troubleshooting virtual performance issues by 50-75% with SolarWinds VMAN.
  • Increased VM team productivity by 25-50% since deploying SolarWinds VMAN.
  • Reclaimed storage, CPU and memory due to sprawl reduction and better management with SolarWinds VMAN:
    • CPU: 10-25%
    • memory: 10-25%
    • storage: 10-25%
  • Was able to delay a hardware or software purchase with SolarWinds VMAN.
  • Saw value in 3-6 months after deploying SolarWinds VMAN.
  • Purchased SolarWinds VMAN over other virtualization tools for the following reason(s):
    • Price
    • Integration with other SolarWinds products
    • Alerting/Reporting
    • Did not shop for other tools

Reclaim CPU, memory, and storage

Since deploying VMAN, please estimate the % of used CPU, memory, and storage you were able to reclaim due to sprawl reduction and better management?

>75% 50-75% 25-50% 10-25% <10%


More to Explore

About SolarWinds System Management

SolarWinds delivers powerful, affordable, and easy-to-use application, server, virtualization and storage monitoring software to help you get complete visibility of your systems infrastructure, and stay ahead of downtime and performance issues.

SolarWinds System Management Website   SolarWinds Website