TechValidate Research on SolarWinds System Management

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653 Customers Surveyed

5,114 Data Points Collected

84 Published TechFacts

17 Published Charts

56 Published Case Studies

Selected Research Highlights

Troubleshoot Exchange Performance Issues using SolarWinds Server & Application Monitor

4/5 Stars

Please describe which feature of SolarWinds SAM has been most useful to you and how.

Exchange mailbox monitoring and database monitoring.

What would you say to recommend SolarWinds SAM to someone who is considering purchasing an application and server monitoring solution?

SolarWinds SAM helps with troubleshooting performance issues.

Troubleshoot Application Issues 60-100% Faster with Server & Application Monitor

How much faster are you able to identify and troubleshoot application performance issues with Server & Application Monitor?

Over 100% faster.: 9%
80 - 100% faster.: 40%
60 - 80% faster.: 25%
40 - 60% faster.: 15%
20 - 40% faster.: 6%
At least 20% faster.: 6%

Optimize VM performance with Virtualization Manager Recommendations

After deploying Virtualization Manager, were you able to optimize VM performance via right-sizing and recommendations?

Yes: 65%
No: 35%

Monitor Server Hardware Health using SolarWinds Server & Application Monitor

SolarWinds SAM is powerful and easy to use, and it helps narrow down the root cause of performance issues. Monitoring health of server hardware and Windows services has been one of the most useful features of SolarWinds SAM.

Varughese Mathew, Systems Engineer, Genex Services, Inc.

Case Study:Toyo Tires Replaces Microsoft SCOM with SolarWinds Server & Application Monitor

“Server & Application Monitor is a very useful tool.”


  • IT Administration / Management challenge that prompted you to purchase SolarWinds Server & Application Monitor:
    • Too much manual effort and time spent on finding the root-cause of issues
  • Purchased SolarWinds Server & Application Monitor to replace Microsoft System Center Operations Manager (SCOM).

Use Case

  • Purchased Server & Application Monitor for the following key features:
    • Out-of-the-box monitoring templates for multi-vendor applications
    • Server monitoring and IT asset inventory management
    • Integration with SolarWinds IT management solutions
  • Applications primarily monitored using Server & Application Monitor:
    • Microsoft Exchange Server
    • Windows
    • IIS
    • SQL Server
    • Active Directory
    • SharePoint


  • Identifies and troubleshoots application issues 60 – 80% faster after deploying Server & Application Monitor.
  • Saw a 40 – 60% decline in application and server downtime since they started using Server & Application Monitor.
  • Realized ROI in 9 – 12 months after buying Server & Application Monitor.

Case Study: Small Business Computer Software Company


  • Server and application monitoring solution used prior to SolarWinds® Server & Application Monitor:
    • Custom scripts/spreadsheets

Use Case

  • Addressed the following challenges with SolarWinds® Server & Application Monitor:
    • IIS performance/website outages
    • SQL Server® performance
  • Uses Server & Application Monitor® to get visibility to the performance of their IIS and application server environment.


  • Able to identify and troubleshoot application performance issues 80 – 100% faster with Server & Application Monitor®.
  • Saves > $100,000 on an annual basis on labor, software costs, maintenance costs, and admin costs using Server & Application Monitor® versus their previous solution.
  • Reduced downtime by 60 – 80% since using Server & Application Monitor®.

More to Explore

About SolarWinds System Management

SolarWinds delivers powerful, affordable, and easy-to-use application, server, virtualization and storage monitoring software to help you get complete visibility of your systems infrastructure, and stay ahead of downtime and performance issues.

SolarWinds System Management Website   SolarWinds Website