TechValidate Research on SolarWinds LOGICnow

Manually checking server health on a weekly basis was cost prohibitive. Now, with MSP RMM, we know the status of critical infrastructure every 5 minutes, 24/7.

I have increased my productivity by 50% since I started using MSP RMM.

I have definitely seen time savings. I feel that we can comfortably take on more customers without having to increase staff levels, which couldn’t be said prior to installing MSP RMM.

I have clients that I only visit for positive reasons rather than fighting fires.

We are a small shop where everyone wears multiple hats, and using SolarWinds MSP RMM allows for efficiency and economy of resources.

We can manage hundreds of endpoints with minimal staff.

With SolarWinds MSP RMM, I now have better information on the health of my endpoints.

Tremendous time savings. SolarWinds MSP RMM turns each of our technicians into 3 technicians at once. At least, if not 4.

The costs savings have been for my clients. They’re spending less for IT Services but with better uptime and more reliable computers and networks.

We went from a break-fix company to a managed service provider so we were able to utilize this set of tools to greatly advance our business.

[With SolarWinds MSP RMM], I can handle more clients with less staff.

We are able to reduce travel, fuel, and vehicle costs. We are also able to support multiple customers at the same time and increase our per hour profit margins for our technicians.

We can see issues users might not have reported to us and proactively take care of them.

I do 90% of my work remotely now.

I am able to save significantly on both time to complete jobs as well as cost, as I can work on multiple projects / clients from a single workstation and provide better and more timely support.