TechValidate Research on SolarWinds LOGICnow

Using MSP RMM means that we can onboard, maintain, and service prospects and clients much more efficiently, requiring fewer resources needing to be diverted from other tasks.

MSP RMM provides reliable, actionable, insight into my client base allowing me to be proactive.

[MSP RMM] streamlined our support, allowed growth, and gave us tools to be more proactive.

MSP RMM is a game changer. It allows us to become a true managed service provider and take our business to the next level.

I have clients that I only visit for positive reasons rather than fighting fires. MSP RMM allows me to manage more customers than I would otherwise be able to as a one-man shop.

We have changed the way we support and charge our customers since using your product. We are more productive and responsive to customer needs. We love it!

The work is more organized and more proactive than before. MSP RMM is really versatile and it gives nearly infinite possibilities in device management.

With SolarWinds MSP RMM, we are able to provide more proactive service to our customers and support a wider range of equipment.

I am a sole trader; SolarWinds MSP RMM has allowed me to grow my business by being more efficient, rather than needing to hire staff.

The a-la-carte services allow me to offer clients exactly the level of service they need.

The program has helped me kickstart more aggressive marketing in addition to giving me the ability to offer more to clients with manageable overheads.

MSP RMM provided the base platform we could build most of our Managed Services on, helping us move a large chunk of our work from unpredictable break/fix to recurring/managed.

MSP RMM has increased profit while reducing overhead and giving us better ability to be proactive, making the IT systems of the customers seamless.

The solution has allowed us to extend our services without the need to hire additional staff to manage everything.

The reporting of issues arising lets us start tackling them even before the customer notices. It makes us stand out in providing support to our customers.

MSP RMM allows us to proactively solve problems as well as isolate issues that might have required additional troubleshooting previously, thus saving our customers money and saving us time.

I am able to generate significantly more revenue using RMM than I could without it.

I can be home at night with my family now.

RMM has provided a consistent revenue stream while saving me time and money. It has allowed me to grow my businesses without hiring more staff.

MSP RMM enables us to monitor, manage, and support our clients more efficiently.

I can do anything to every server or workstation with a few clicks. I can scan my entire infrastructure with a few clicks. I can get monthly reports for my clients automatically.

[With MSP RMM, the] automation of maintenance tasks has freed up tech time to work on other tasks, projects, client meetings, and planning.