TechValidate Research on Rapid7

127 TechFacts – Page 3 of 5


Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Without Rapid7’s MDR service, I wouldn’t be able to sleep comfortably throughout the night.

CISO, CSO, or similar senior cybersecurity position, Small Business Automotive & Transport Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Rapid7 MDR allows us time to concentrate on other initiatives. It also gives us the peace of mind that someone is paying attention to our environment 24/7.

CISO, CSO, or similar senior cybersecurity position, Medium Enterprise Banking Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

This has greatly increased our visibility, detection, and response capabilities for on and off-hours. The UEBA functionality of the agent is amazing as well. Overall the service is extremely valuable and well worth the price.

Security Administrator/Analyst, Medium Enterprise Insurance Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

It has given us a backbone of service to rely on to help augment our team. The 24/7 SOC has allowed us to focus on other aspects knowing there is always a team helping to uncover threats. The security experts have also allowed us to have a good sounding board during events and incidents that provide direction and speed to respond with confidence.

Security Administrator/Analyst, Small Business Computer Software Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

We had a SIEM, but no one was really minding the shop. We also had many tools not reporting to the SIEM and it did not provide the entire picture. Now all our logs are put to Rapid7 and the correlation is key to us in finding anything that may be compromising us. We had a couple of events since we started and without Rapid7, they would’ve lingered.

VP/Director-level IT position, Large Enterprise Energy & Utilities Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

It has expanded our security capabilities and coverage for our entire network. The expertise is unmatched for what we ever could possibly hire in-house.

IT Staff, Medium Enterprise Professional Services Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

MDR has strengthened our security posture immensely. Prior to having MDR monitor our environment, only basic alerting was set up on individual systems that could not paint the whole picture. Many of these alerts would be false positives and would be ignored. Now that we have an entire team watching the entire environment, we know any alert that comes from MDR is worth investigating!

Security Administrator/Analyst, Medium Enterprise Energy & Utilities Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

The MDR program has bolstered our security posture and brought a level of reliability to detection and response activity that didn’t exist before.

Security Administrator/Analyst, Medium Enterprise Insurance Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Our program has significantly improved and I am much more confident in our overall security posture. Having the Rapid7 Managed Detection and Response team augmenting my team allows us to sleep better at night and be able to leave work knowing that we are still covered and can respond quickly if we receive an alert from the team.

Scott Chille, CIO or equivalent IT position, Bartlett Regional Hospital

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

We don’t have to worry about piecing together solutions and then try to find time to dig through the findings that those solutions require anymore. It’s valuable that we have a team of security experts and tools reviewing our environment rather than our small team trying to do so in our spare time.

IT Management, Medium Enterprise Wholesale Distribution Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Rapid7 has been vital to our security posture. The service that we received when a security breach has been detected has been excellent.

IT Management, Non Profit

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Rapid7’s MDR has proved to be an integral part of our security and provides expert monitoring, notification, and remediation services.

CISO, CSO, or similar senior cybersecurity position, Medium Enterprise Hospitality Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Rapid7’s MDR has allowed us to maintain greater visibility and utilization of our security stack while providing peace of mind during off-hours with their 24/7 support.

IT Staff, Large Enterprise Transportation Services Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Having a 24×7 SOC team monitoring our environment has helped us improve our visibility into assets and improve our time to detect and respond. Our team now has time to implement solutions to tighten the security gaps that show up as high risks.

CIO or equivalent IT position, Medium Enterprise Financial Services Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

We are able to focus on security projects more and give assurances to the company management and clients that specialists have eyes on our logs 24×7×365.

VP/Director-level position in an information security department, Medium Enterprise Computer Software Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Our implementation of Rapid7 MDR has improved our capability of spotting anomalous behavior with log aggregation and 24 × 7 eyes on our business.

Manager position in an information security department, Large Enterprise Retail Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial

Rapid7’s Managed Detection and Response has allowed us to have better monitoring of our network, computers, and everything in between. The managed part of IDR allows us to have someone to go to with questions, support, and help achieve our goals.

CISO, CSO, or similar senior cybersecurity position, Small Business Automotive & Transport Company

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

65% of surveyed organizations have improved their coverage outside the 5×8 workweek since they implemented Rapid7 MDR.

65%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

76% of surveyed organizations have improved their overall security posture since they implemented Rapid7 MDR.

76%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

64% of surveyed organizations have had more time to focus on other security initiatives since they implemented Rapid7 MDR.

64%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

75% of surveyed organizations rated the Customer Advisor Guidance as Very Good based on their experience with Rapid7 MDR.

75%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

76% of surveyed organizations rated the Reporting as Very Good based on their experience with Rapid7 MDR.

76%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

84% of surveyed organizations rated the Incident Response as Very Good based on their experience with Rapid7 MDR.

84%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

87% of surveyed organizations rated the Threat detection as Very Good based on their experience with Rapid7 MDR.

87%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

88% of surveyed organizations rated the Technology as Very Good based on their experience with Rapid7 MDR.

88%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

84% of surveyed organizations rated the SOC Expertise as Very Good based on their experience with Rapid7 MDR.

84%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

55% of surveyed organizations said that Rapid7 MDR’s Proactive threat hunting is most impactful to their organizations’ security success.

55%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

55% of surveyed organizations said that Rapid7 MDR’s Ability to pivot to engage Rapid7 in Incident Response if breached is most impactful to their organizations’ security success.

55%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

92% of surveyed organizations said that Rapid7 MDR’s 24 × 7 × 365 SOC team is the most impactful element to their organizations’ security success.

92%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Statistic

58% of surveyed organizations – when asked what criteria was most important in their decision to select Rapid7 MDR, said Threat intelligence.

58%



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