Rapid7 Large Enterprise Energy & Utilities Company

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Rapid7 Managed Detection and Response (MDR) Services & Solutions Case Study

Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a February 2022 survey of Rapid7 Managed Detection and Response (MDR) Services & Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“This biggest impact of implementing Rapid7 MDR is that now we can confidently say that rapid7 will detect the next threat we are facing as an organization.”

“Without Rapid7 MDR, our team would not be able to detect the threats facing the organization, especially on the endpoints”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 Managed Detection and Response (MDR) Services & Solutions:

They decided to adopt a managed detection and response solution because:
- They didn’t have a large enough team to do it in-house
- They were unable to keep pace with organization’s security needs
Prior to implementing Rapid7 MDR, they approximately 2 dedicated FTEs as part of their organization’s in-house cybersecurity team.

Use Case

The criteria most important in their decision to select Rapid7 MDR was:
- Technology stack in use
- Investigation capabilities
- Proactive threat hunting
- Threat intelligence
- Visibility and reporting
- Cybersecurity expertise
- Forensics
- Cost/ROI

Results

The aspects of Rapid7 MDR most impactful to their organizations’ security success were:
- 24 × 7 × 365 SOC team
- Partnering with a Rapid7 Security Advisor
- Automated attack containment provided by MDR Active Response
- Ability to pivot to engage Rapid7 in Incident Response if breached
- Proactive threat hunting
- Complements other Rapid7 Insight solutions
They said “Our detection and response program has substantially improved since partnering with Rapid7 MDR.”
How they rate the following capabilities based on experience with Rapid7 MDR:
- SOC Expertise: Excellent
- Technology: Excellent
- Threat detection: Excellent
- Incident Response: Excellent
- Reporting: Excellent
- Customer Advisor Guidance: Excellent
Since we’ve implemented Rapid7 MDR, our team has:
- Spent less time doing investigations
- Received less false positives
- Improved their coverage outside the 5×8 work week
- Have improved our overall security posture

TechValidate Research on Rapid7

Large Enterprise Energy & Utilities Company

Introduction

Challenges

Use Case

Results

Company Profile

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