Rapid7 Medium Enterprise Agriculture Company

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Rapid7 Managed Detection and Response (MDR) Services & Solutions Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a February 2022 survey of Rapid7 Managed Detection and Response (MDR) Services & Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Rapid7 MDR service has allowed us to use a very small internal team and leverage a 7×24 SOC with trained experts to watch over things.”

“Without Rapid7 MDR, our team would not be able to cover the screens 7×24.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 Managed Detection and Response (MDR) Services & Solutions:

They decided to adopt a managed detection and response solution because:
- They didn’t have a large enough team to do it in-house
- They didn’t have the right technology
- They didn’t have the resources/budget to do it in-house
- They needed expert support and guidance
Prior to implementing Rapid7 MDR, they had approximately 3 dedicated FTEs as part of their organization’s in-house cybersecurity team.

Use Case

The criteria most important in their decision to select Rapid7 MDR was:
- Team augmentation
- Investigation capabilities
- Containment/Incident response
- Proactive threat hunting
- Correlation and triage of alerts
- Threat intelligence
- Visibility and reporting
- Cybersecurity expertise
- Forensics

Results

Aspects of Rapid7 MDR most impactful to their organizations’ security success:
- 24 × 7 × 365 SOC team
- Predictable, asset-based pricing
They said “Our detection and response program has substantially improved since partnering with Rapid7 MDR.”
How they rate the following capabilities based on experience with Rapid7 MDR:
- SOC Expertise: Excellent
- Technology: Very Good
- Threat detection: Excellent
- Incident Response: Excellent
- Reporting: Very Good
- Customer Advisor Guidance: Excellent
Since we’ve implemented Rapid7 MDR, our team has:
- Improved their Mean Time To Respond (MTTR)
- Had more time to focus on other security initiatives
- Improved their coverage outside the 5×8 work week
- Have improved our overall security posture

TechValidate Research on Rapid7

Medium Enterprise Agriculture Company

Introduction

Challenges

Use Case

Results

Company Profile

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