Pragmatic Institute NCR Corporation

Pragmatic Institute Case Study

NCR Corporation

This case study of NCR Corporation is based on a February 2017 survey of Pragmatic Institute customers by TechValidate, a 3rd-party research service.

“Allowed me to contribute to the organization by focusing on the problems.”

“The most significant impact realized as a result of taking the training is the ability to understand the user.”

Took training courses from Pragmatic Institute in order to:
- Increase strategic focus
- Gain clarity in roles and responsibilities
- Align with internal departments

Prior to training, NCR Corporation was experiencing:
- Roadmaps that were guided by opinions and not market facts: Very often
- Delivered features that weren’t being used by customers: Very often
- Revenue goals that were not being hit: Very often

NCR Corporation employees have taken the following training courses:
- Foundations
- Focus
- Build
The entire product management team attended the Pragmatic Institute training.
Has offered Pragmatic Institute training to its employees for 1-2 years.

Pragmatic Institute training has helped NCR Corporation:
- Gain a better understanding of product roles within their organization
- Increase executive support for product efforts
- Increased confidence in the roadmap
- Better align with internal teams
Quantifiable results since taking Pragmatic Institute training are estimated at:
- Increased understanding of the market and its relevant problems: 75-99%
- Increase in product / feature usage: 50-74%