TechValidate Research on Pragmatic Institute

TechValidate Customer Research Library / Pragmatic Institute / Case Studies /

Pragmatic Institute Case Study

Netspend Corporation

Introduction

This case study of Netspend Corporation is based on an August 2020 survey of Pragmatic Institute customers by TechValidate, a 3rd-party research service.

Share

Embed

Download

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pragmatic Institute:

  • Took training courses with Pragmatic Institute for the following reasons:
    • Increase strategic focus
    • Improve time to market
    • Align with internal departments
    • Improve underperforming products
  • Experienced the following challenges with the corresponding frequency:
    • Delays in product launches: somewhat often
    • Roadmaps that were guided by opinions and not market facts: very often
    • Delivered features that weren’t being used by customers: extremely often
    • Important features that were dropped from each new release: extremely often
    • Revenue goals that were not being hit: somewhat often

Use Case

The key features and functionalities of Pragmatic Institute that the surveyed company uses:

  • Employees have taken training classes in the following areas:
    • Foundations
    • Market
    • Launch
  • Had the following groups attend the Pragmatic Institute training:
    • Immediate team

Results

The surveyed company achieved the following results with Pragmatic Institute:

  • Has been able to realize the following benefits by taking the courses:
    • Gain a better understanding of product roles within their organization
    • Increase executive support for product efforts
    • Identify and penetrate new markets
    • Better align with internal teams
  • Estimates their level of improvement to be as follows for each of the corresponding areas since taking Pragmatic Institute training:
    • Product/feature usage: 0-24%
    • Reduced rework: 50-74%
    • Product sales: 0-24%
    • Customer satisfaction/NPS: 50-74%
    • Their understanding of the market and its relevant problems: 50-74%

Company Profile

Company:
Netspend Corporation

Company Size:
Medium Enterprise

Industry:
Financial Services

About Pragmatic Institute

Pragmatic Institute is committed to providing great education to product leaders, business professionals and data scientists. Become market- and data-driven, and enhance your products, your business and your career with Pragmatic Institute.

Learn More:

Pragmatic Institute

Source: Amanda Bryant, Product Marketing Manager, Netspend Corporation
Validated
  Published: Oct. 21, 2020   TVID: 6E5-211-FDB




About This Data

This data was sourced directly from verified users of Pragmatic Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Pragmatic Institute



© Copyright 2024 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use