TechValidate Research on Pragmatic Institute

Pragmatic Institute Case Study

Global 500 Computer Services Company


This case study of a Global 500 computer services company is based on an August 2020 survey of Pragmatic Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Pragmatic training helped design and product managers to better work together on market definition”

“helped us to prioritize design work, that is often overlooked”


The business challenges that led the profiled company to evaluate and ultimately select Pragmatic Institute:

  • Took training courses with Pragmatic Institute for the following reasons:
    • Increase strategic focus
    • Improve time to market
    • Align with internal departments
    • Improve underperforming products
  • Experienced the following challenges with the corresponding frequency:
    • delays in product launches: uncommon
    • roadmaps that were guided by opinions and not market facts: very often
    • delievered features that weren’t being used by customers: very often
    • important features that were dropped from each new release: uncommon
    • revenue goals that were not being hit: somewhat often
    • deals that were being heavily discounted: very often

Use Case

The key features and functionalities of Pragmatic Institute that the surveyed company uses:

  • Employees have taken training classes in the following areas:
    • Foundations
    • Focus
    • Build
  • Had the following groups attend the Pragmatic Institute training:
    • Entire product management team
    • Members of development
  • Has offered Pragmatic Institute training to its employees for 6+ years.


The surveyed company achieved the following results with Pragmatic Institute:

  • Has been able to realize the following benefits by taking the courses:
    • mixed based on product and how many folks are familiar with PM

About This Data

This data was sourced directly from verified users of Pragmatic Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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