PitchBook Research Charts : Page 3

PitchBook Customer Research

Why did you choose PitchBook over other vendors you’ve evaluated or used?

Scope of data coverage	76%
Depth of data coverage	62%
Functionality/ease of use	47%
Accuracy of data	35%
PitchBook Customer Success (ie: dedicated account team and support)	20%
Price	15%
Other	4%

PitchBook Customer Research

Which data providers have you worked with in the past or are currently using since partnering with PitchBook?

PitchBook Customer Research

What are the ways you or your organization currently use PitchBook?

Private market intel	80%
Due diligence	47%
Business development	46%
Deal execution (comps + valuation analysis, creating buyers lists)	42%
Deal sourcing	37%
Public market intel	32%
Fundraising	30%
Networking	27%

PitchBook Customer Research

What challenges have you solved effectively since using PitchBook?

Map the market and competitive landscape	74%
Improved due diligence	51%
Identify actionable business development opportunities	48%
Source strong deals	27%
Stay ahead of the competition	19%
More effective deal execution	16%

PitchBook Customer Research

Product Release Impact

To what extent have these 2019 product releases positively impacted your business?

	Extremely Positive Impact	Somewhat Positive Impact	No Impact	Somewhat Negative Impact	Extremely Negative Impact
Market Maps	16%	43%	41%	0%	0%
Emerging Spaces	12%	41%	47%	0%	0%
Personalized Dashboards	14%	47%	38%	1%	0%
Company Competitor Landscape	23%	48%	26%	2%	1%
Mobile and Meeting Intel	15%	29%	55%	1%	0%

PitchBook Customer Research

644 users said that they use the PitchBook platform to:

Map the market and competitive landscape	74%
Improved due diligence	51%
Identify actionable business development opportunities	48%
Source strong deals	27%
Stay ahead of the competition	19%
More effective deal execution	16%

PitchBook Customer Research

How quickly did you see a return on your investment in PitchBook?

Within the first month: 30%

Within the first 6 months: 36%

Within the first year: 25%

Within 1-2 years: 9%

PitchBook Customer Research

What are the most valuable services that the Customer Success team provides to clients?

Having both support and success teams available	61%
Data analysis and case support	47%
Personalized setup	39%
Dedicated account team for product adoption and strategic sessions	33%
Unlimited training	33%
Live chat	28%

PitchBook Customer Research

What challenges have you solved effectively since using PitchBook?

Map the market and competitive landscape	68%
Improved due diligence	52%
Identify actionable business development opportunities	45%
Source strong deals	28%
More effective deal execution	16%
Stay ahead of the competition	16%

PitchBook Customer Research

What are the key benefits you’ve experienced since using PitchBook?

Improved efficiency	68%
Ability to build reports	49%
Increased business prospect pipeline and network size	44%
Stay ahead of the competition	14%