TechValidate Research on OpenLogic

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OpenLogic Case Study

A Fortune 500 Financial Services Company

Introduction

This case study of a Fortune 500 Financial Services Company is based on a January 2023 survey of OpenLogic customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

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“We get the support for operational and maintenance needed on OSS products we use including incident and problem solving on application and software vulnerabilities.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select OpenLogic:

  • What is your biggest support challenge while using open-source software?
    • Maintaining security policies or compliance
    • Lack of skills, experience, and proficiency
    • Keeping up with updates and patches
    • Maintaining end-of-life versions
    • No real-time technical support

Use Case

The key features and functionalities of OpenLogic that the surveyed organization uses:

  • We use support from OpenLogic to:
    • Save money by using community open source software
    • Meet internal requirements for OSS support
    • Get expert guidance on OSS infrastructure
    • Get root-cause analysis when they have issues
  • Single support vendor for multiple open source technologies

Results

The surveyed organization achieved the following results with OpenLogic:

  • OpenLogic has enabled them to:
    • Avoid downtime
    • Reduce organizational costs
    • Reduce maintenance
    • Meet internal or customer IT compliance requirements
    • Facilitate an overall open-source risk strategy
    • Address or fix issues with open-source software

Organization Profile

The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Organization Size:
State & Local

Industry:
Financial Services

About OpenLogic

We believe in the transformative power of free open-source software. It enables anyone to innovate, regardless of budget. As more people actively collaborate on open source projects, the number and quality of free software tools continues to increase, helping to spur even faster advancements across all industries, including health sciences, banking, manufacturing, and technology.

Learn More:

Perforce Software

OpenLogic

Source: TechValidate survey of a State & Local Government
Validated
  Published: Jan. 25, 2023   TVID: E3C-8F7-968




About This Data

This data was sourced directly from verified users of OpenLogic by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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