TechValidate Research on OpenLogic

These pages present data that TechValidate has sourced via direct research with verified customers and users of OpenLogic. TechValidate stands behind the authenticity of all published data. Learn more »



8 Published TechFacts

10 Published Case Studies



Selected Research Highlights


OpenLogic Case Study

Computer Software Company Using AngularJS LTS

Introduction

This case study of a computer software company is based on a January 2023 survey of OpenLogic customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The support for an end-of-life framework made it possible to be safe (security issues) and gives us more time to upgrade the existing software.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OpenLogic:

  • What is your biggest support challenge while using open-source software?
    • Maintaining end-of-life versions
    • Maintaining security policies or compliance
    • Keeping up with updates and patches
    • Not enough personnel

Use Case

The key features and functionalities of OpenLogic that the surveyed company uses:

  • We use support from OpenLogic to:
    • Get after End-of-Life support for AngularJS

Results

The surveyed company achieved the following results with OpenLogic:

  • OpenLogic has enabled them to:
    • Meet internal or customer IT compliance requirements
    • Facilitate an overall open-source risk strategy
    • Address or fix issues with open-source software

OpenLogic Customer Statistic

82% of surveyed organizations confirmed that OpenLogic enabled them to reduce maintenance.

82%

OpenLogic Case Study

Global 500 Insurance Company

Introduction

This case study of a Global 500 insurance company is based on an April 2021 survey of OpenLogic customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Ability to support Open Source utilities and tools.”

Challenges

They have been concerned with the following when it comes to developing with open source technologies:

  • Security
  • Too much complexity in package selection

Use Case

When asked which efforts have seen the most success when choosing an open-source solution, they said:

  • Big Data
  • Application modernization
  • Cloud migration
  • Digital asset transformation and management

Said that it is extremely important that their open-source support vendor offers support for a full solution stack

Confirmed that when it comes to having a comprehensive and viable open source consumption strategy, it is critical to have:

  • Access to deep expertise
  • Vulnerability patching and maintenance capability

Results

The surveyed company achieved the following results with OpenLogic :

  • What OpenLogic enabled them to do:
    • Reduce maintenance
    • Maintain security compliance
    • Facilitate an overall open source risk strategy
  • OpenLogic compared to other vendors they have previously evaluated or used:
    • Ticket Response Time: better
    • Ticket Resolution Time: better
    • Support Staff Expertise: superior
    • Ease of engaging the support team: better
    • The range of packages supported: best in class
  • Importance of OpenLogic’s end of life / long-term support maintenance capabilities related to the following:
    • Linux and other operating systems: highly important
    • Application Platforms (Java, Node.js, PHP, etc): crucial
  • Surveyed company strongly agrees with the following:
    • OpenLogic support saves them a significant amount of time
    • OpenLogc adds value to their organization’s overall security strategy
  • Realized a payback in their investment with OpenLogic in within the first year.

OpenLogic Customer Statistic

82% of surveyed organizations rated OpenLogic’s range of packages supported as superior compared to other vendors they have previously evaluated or used.

82%


More to Explore



About OpenLogic

We believe in the transformative power of free open-source software. It enables anyone to innovate, regardless of budget. As more people actively collaborate on open source projects, the number and quality of free software tools continues to increase, helping to spur even faster advancements across all industries, including health sciences, banking, manufacturing, and technology.

OpenLogic Website   Perforce Software Website