OneNeck State & Local Government

TechValidate Customer Research Library / OneNeck / Case Studies /

Oneneck Case Study

State & Local Government

Introduction

This case study of a state & local government is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“OneNeck helped us reduce the administrative and security costs of managing on-premise infrastructure while providing flexible licensing for dynamic user changes.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select OneNeck:

When considering OneNeck as their Microsoft CSP:
- Helping you discover which M365 plan was right for your business: important
- M365 consulting and roadmap Development: very Important
- M365 migrations: very Important
- M365 tenant set-up and management: very Important
- User provisioning and administration (moves/add/changes): important
- Escalation management and reporting: very Important
- 24×7 expert-to-expert support for priority 1 and 2 incidents: important
- Broad portfolio of complimentary multi-cloud solutions and services: moderately Important

Use Case

The key features and functionalities of OneNeck that the surveyed organization uses:

They choose OneNeck as their Microsoft CSP because of the:
- Value-add services beyond just Microsoft

Results

The surveyed organization achieved the following results with OneNeck:

Modern productivity applications (documents/file sharing, cloud storage, etc.)
Collaboration/communication applications (conferencing, chat, etc.)
Support user mobility
Enabling teamwork in remote/hybrid work environments
Secure access/identity management
Process automation

About Oneneck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck’s team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

Learn More:

OneNeck

TechValidate Research on OneNeck