TechValidate Research on OneNeck

Oneneck Case Study

State & Local Government


This case study of a state & local government is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“OneNeck helped us reduce the administrative and security costs of managing on-premise infrastructure while providing flexible licensing for dynamic user changes.”


The business challenges that led the profiled organization to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP:
    • Helping you discover which M365 plan was right for your business: important
    • M365 consulting and roadmap Development: very Important
    • M365 migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): important
    • Escalation management and reporting: very Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: important
    • Broad portfolio of complimentary multi-cloud solutions and services: moderately Important

Use Case

The key features and functionalities of OneNeck that the surveyed organization uses:

  • They choose OneNeck as their Microsoft CSP because of the:
    • Value-add services beyond just Microsoft


The surveyed organization achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Process automation

About This Data

This data was sourced directly from verified users of OneNeck by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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