TechValidate Research on OneNeck

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109 Published TechFacts

10 Published Charts

24 Published Case Studies



Selected Research Highlights


Oneneck Customer Research

When considering OneNeck as your security services partner, how important were each of these capabilities?

Extremely Important Important Slightly Important Neither Not Important

Security posture assessment and prioritized roadmap development
Experienced Cybersecurity solution(s) implementation
Expert 24x7 support for high-priority security incidents
Broad portfolio of complimentary solutions and services
Trusted partnerships for niche security services

Oneneck Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a November 2023 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“General security posture and best practices review and implementation. "

“Value was delivered through a strong partnership, understanding our business, and meeting the needs of our organization that in some ways is slightly unique from others.”

“My experience with OneNeck has always been one of professionalism and great execution.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • Security posture assessment and prioritized roadmap development: Extremely Important
  • Experienced Cybersecurity solution(s) implementation: Important
  • Expert 24×7 support for high-priority security incidents: Slightly Important
  • Broad portfolio of complimentary solutions and services: Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • The following are relevant to protecting our environment from attacks:
    • Annual security posture assessment and risk review
    • Penetration testing (external, cloud, wireless, social engineering/phishing, physical)
    • Security Awareness Training
    • Secure identity and access
    • Security analytics and threat intelligence
    • Incident response plan
    • Data Loss Preventions (DLP)
    • Data Classification
    • Infrastructure log monitoring with Managed Detection and Response (MDR)

Results

The surveyed company achieved the following results with OneNeck:

  • They chose OneNeck as the provider of your security services and solutions because:
    • Value-added partnership beyond just security services
    • Cybersecurity knowledge and expertise
    • Ease of doing business

Oneneck Case Study

DISTek Integration, Inc.

Introduction

This case study of DISTek Integration, Inc. is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service.

“With OneNeck, all Microsoft application licensing is done in one place – no more need for audits – we are always in compliance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP the following we rated on levels of importance:
    • Helping you discover which M365 plan was right for your business: very Important
    • M365 consulting and roadmap development: moderately Important
    • M365 migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): slightly Important
    • Escalation management and reporting: not Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: very Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP
    • Value-add services beyond just Microsoft
    • Ease of doing business

Results

The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Simplifying vendors by moving more apps to a single provider

Oneneck Customer Testimonial

How you’re getting the most value out of your relationship with OneNeck as your Microsoft CSP?

File services and backups

IT Director, Medium Enterprise Construction Company

Oneneck Customer Research

Why did you choose OneNeck as your Microsoft CSP?

Ease of doing business
64%
Expert Microsoft knowledge and expertise
59%
Value-add services beyond just Microsoft
59%
Responsiveness/Acting quickly
50%
Being flexible in order to meet your needs
36%
Negative experience with another provider
14%

Oneneck Customer Testimonial

What primary challenges were you trying to solve with Azure?

Reduce IT support for on-prem infrastructure due to smaller company and IT staffing. Also, to move to current, leading edge, technology to support our environment.

IT Director, Small Business Financial Services Company



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About OneNeck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck's team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

OneNeck Website   OneNeck Website