TechValidate Research on OneNeck

These pages present data that TechValidate has sourced via direct research with verified customers and users of OneNeck. TechValidate stands behind the authenticity of all published data. Learn more »



109 Published TechFacts

10 Published Charts

24 Published Case Studies



Selected Research Highlights


Oneneck Case Study

Synergy Flavors

Introduction

This case study of Synergy Flavors is based on a January 2023 survey of Oneneck customers by TechValidate, a 3rd-party research service.

“OneNeck helped us migrate O365 data and Dynamics AX 2012 data during an acquisition. "

“When I need something out of the norm for an IT request I have gone to OneNeck and had great experiences. They are a great partner to work with and I won’t hesitate to call upon them in the future if needed.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Oneneck:

  • They chose OneNeck as their migration partner because:
    • Value-add services beyond just the migration
    • Expert cloud migration expertise
    • Ease of doing business

Use Case

The key features and functionalities of Oneneck that the surveyed company uses:

  • The benefits realized from their migration was =choices=
    • Allowed my resources to focus on other strategic projects
    • Project was completed faster with outside help
    • Mitigated risk by hiring an expert
    • Understood upfront costs of the migration and long-term cost optimization
    • OneNeck was a great IT resource at more than just migrations. We have called upon OneNeck after the migration was completed when necessary.

Results

The surveyed company achieved the following results with Oneneck:

    • Helping to discover your application dependencies and potential systems consolidations: Not Important
    • Developing a migration plan: Very Important
    • Executing the migration: Very Important
    • Testing and validation: Very Important
    • Project management and oversight: Important
    • Help augmenting staff: Very Important
    • 24×7 expert support: Moderately Important
    • Broad portfolio of complimentary multi-cloud solutions and services: Slightly Important

Oneneck Customer Testimonial

“We chose OneNeck because we needed their expertise and knowledge regarding Microsoft licensing in M365 in order to provide the necessary functionality to our employees while saving money.”

Eric Hannesson, Chief Information Officer, Pinnacle Communications

Oneneck Customer Testimonial

What primary challenges were you facing that OneNeck helped you solve?

OneNeck helped us migrate O365 data and Dynamics AX 2012 data during an acquisition.

Jeff Zerwer, IT Manager, Synergy Flavors

Oneneck Customer Research

Which of the following use cases are relevant to how you’re protecting your environment from insider threats?

Annual security posture assessment and risk review
80%
Penetration testing (Internal, cloud, wireless, social engineering/phishing, physical)
80%
Security Awareness Training
80%
Infrastructure log monitoring with Managed Detection and Response (MDR)
50%
Privileged Access Management (PAM)
50%
Data Loss Preventions (DLP)
40%
Data Classification
40%
Following a security framework (such as CIS, NIST 800-171, or ISO 27001)
30%
Micro simulations to test efficacy of security controls
10%

Oneneck Customer Research

Why did you choose OneNeck as your Microsoft CSP?

Ease of doing business
64%
Expert Microsoft knowledge and expertise
59%
Value-add services beyond just Microsoft
59%
Responsiveness/Acting quickly
50%
Being flexible in order to meet your needs
36%
Negative experience with another provider
14%

OneNeck Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“OneNeck was able to clearly explain the Microsoft licensing process and answering detailed questions of the various licensing levels and features of the M365 platform.”

“We are also able to leverage OneNeck’s expertise via their Customer Portal which allows us to submit incident tickets (very rare) or answer questions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP:
    • Helping you discover which M365 plan was right for your business: very Important
    • M365 consulting and roadmap development: important
    • M365 Migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): important
    • Escalation management and reporting: important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: moderately Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because:
    • Value-add services beyond just Microsoft
    • Expert Microsoft knowledge and expertise
    • Responsiveness/Acting quickly
    • Ease of doing business

Results

The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Process automation
  • Simplifying vendors by moving more apps to a single provider


More to Explore



About OneNeck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck's team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

OneNeck Website   OneNeck Website