TechValidate Research on OneNeck

These pages present data that TechValidate has sourced via direct research with verified customers and users of OneNeck. TechValidate stands behind the authenticity of all published data. Learn more »



109 Published TechFacts

10 Published Charts

24 Published Case Studies



Selected Research Highlights


Oneneck Case Study

DISTek Integration, Inc.

Introduction

This case study of DISTek Integration, Inc. is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service.

“With OneNeck, all Microsoft application licensing is done in one place – no more need for audits – we are always in compliance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP the following we rated on levels of importance:
    • Helping you discover which M365 plan was right for your business: very Important
    • M365 consulting and roadmap development: moderately Important
    • M365 migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): slightly Important
    • Escalation management and reporting: not Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: very Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP
    • Value-add services beyond just Microsoft
    • Ease of doing business

Results

The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Simplifying vendors by moving more apps to a single provider

Oneneck Customer Research

Why did you choose OneNeck as a provider of your security services and solutions?

Value-added partnership beyond just security services
70%
Cybersecurity knowledge and expertise
40%
Negative experience with another provider
10%
Flexibility to meet our individual needs
50%
Responsiveness
30%
Ease of doing business
50%

Oneneck Case Study

Medium Enterprise Healthcare Company

Introduction

This case study of a medium enterprise healthcare company is based on a January 2023 survey of Oneneck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Server maintenance and backup solution”

“We are able to use different departments and staff as subject matter experts on our projects. We have a small IT department with limited resources so we are able to access a larger brain trust on projects. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Oneneck:

  • They chose OneNeck as their migration partner because:
    • Value-add services beyond just the migration
    • Negative experience with another provider
    • Flexibility in meeting my needs

Use Case

The key features and functionalities of Oneneck that the surveyed company uses:

  • The benefits realized from their migration was =choices=
    • Allowed my resources to focus on other strategic projects
    • Mitigated risk by hiring an expert

Results

The surveyed company achieved the following results with Oneneck:

    • Helping to discover your application dependencies and potential systems consolidations: Moderately Important
    • Developing a migration plan: Important
    • Executing the migration: Important
    • Testing and validation: Very Important
    • Project management and oversight: Very Important
    • Help augmenting staff: Very Important
    • 24×7 expert support: Very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: Important

Oneneck Customer Satisfaction Rating

Steve Bretzing, a President at Buckley Powder, would be very likely to recommend OneNeck for this reason:

Quick service and great implementation .

Oneneck Customer Testimonial

Recently we switched billing which broke our email for a few hours. OneNeck helped us work with and pressure Microsoft to correct and issue on the backend.

IT Manager, Medium Enterprise Real Estate Company

Oneneck Customer Research

Why did you choose OneNeck as a provider of your security services and solutions?

Value-added partnership beyond just security services
70%
Cybersecurity knowledge and expertise
40%
Negative experience with another provider
10%
Flexibility to meet our individual needs
50%
Responsiveness
30%
Ease of doing business
50%


More to Explore



About OneNeck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck's team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

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