TechValidate Research on Oneneck

These pages present data that TechValidate has sourced via direct research with verified customers and users of Oneneck. TechValidate stands behind the authenticity of all published data. Learn more »



30 Published TechFacts

2 Published Charts

12 Published Case Studies



Selected Research Highlights


Oneneck Customer Research

Why did you choose OneNeck as your Microsoft CSP?

Ease of doing business
64%
Expert Microsoft knowledge and expertise
59%
Value-add services beyond just Microsoft
59%
Responsiveness/Acting quickly
50%
Being flexible in order to meet your needs
36%
Negative experience with another provider
14%

OneNeck Case Study

Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“One of the ways we’re getting value from OneNeck is through our ability to go to OneNeck with questions related to M365, the tenant, on-premise EMC, and the centralized billing for our M365 subscription.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP:
    • Helping you discover which M365 plan was right for your business: moderately Important
    • M365 consulting and roadmap development: important
    • M365 migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): moderately Important
    • Escalation management and reporting: very Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • broad portfolio of complimentary multi-cloud solutions and services: important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because of the
    • Value-add services beyond just Microsoft
    • Expert Microsoft knowledge and expertise
    • Ease of doing business

Results

The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Enabling agility and innovation

Oneneck Customer Testimonial

“We chose OneNeck so we didn’t have to deal with the day-to-day management of the platform our applications are running on. They saved us having to hire someone with the required skill set specifically for that task. That’s huge!”

Glenn Dowell, President, Integrated Solutions Group, Inc

Oneneck Customer Research

Which of the following use cases are relevant to how you are using M365.

Collaboration/communication applications (conferencing, chat, etc.)
85%
Modern productivity applications (documents/file sharing, cloud storage, etc.)
80%
Enabling teamwork in remote/hybrid work environments
75%
Simplifying vendors by moving more apps to a single provider
55%
Secure access/identity management
50%
Support user mobility
50%
Process automation
30%
Enabling agility and innovation
20%

Oneneck Customer Testimonial

OneNeck was able to suggest the right M365 licensing plan for Pinnacle to save money while still providing optimal functionality to our employees.

Eric Hannesson, Chief Information Officer, Pinnacle Communications

OneNeck Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“OneNeck was able to clearly explain the Microsoft licensing process and answering detailed questions of the various licensing levels and features of the M365 platform.”

“We are also able to leverage OneNeck’s expertise via their Customer Portal which allows us to submit incident tickets (very rare) or answer questions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP:
    • Helping you discover which M365 plan was right for your business: very Important
    • M365 consulting and roadmap development: important
    • M365 Migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): important
    • Escalation management and reporting: important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: moderately Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because:
    • Value-add services beyond just Microsoft
    • Expert Microsoft knowledge and expertise
    • Responsiveness/Acting quickly
    • Ease of doing business

Results

The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Process automation
  • Simplifying vendors by moving more apps to a single provider


More to Explore



About Oneneck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck's team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

Oneneck Website   OneNeck Website