TechValidate Research on OneNeck

OneNeck Case Study

Medium Enterprise Insurance Company


This case study of a medium enterprise insurance company is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“One of the ways we’re getting value from OneNeck is through our ability to go to OneNeck with questions related to M365, the tenant, on-premise EMC, and the centralized billing for our M365 subscription.”


The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP:
    • Helping you discover which M365 plan was right for your business: moderately Important
    • M365 consulting and roadmap development: important
    • M365 migrations: very Important
    • M365 tenant set-up and management: very Important
    • User provisioning and administration (moves/add/changes): moderately Important
    • Escalation management and reporting: very Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • broad portfolio of complimentary multi-cloud solutions and services: important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because of the
    • Value-add services beyond just Microsoft
    • Expert Microsoft knowledge and expertise
    • Ease of doing business


The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Enabling agility and innovation

About This Data

This data was sourced directly from verified users of OneNeck by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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