TechValidate Research on OneNeck

OneNeck Case Study

LocateSmarter, LLC


This case study of LocateSmarter is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service.

“OneNeck provides high-level network support and administration, allowing us to just focus on what we are in business to do.”


The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP the following we rated on levels of importance:
    • Helping you discover which M365 plan was right for your business: moderately Important
    • M365 consulting and roadmap development: moderately Important
    • M365 migrations: moderately Important
    • M365 tenant set-up and management: moderately Important
    • User provisioning and administration (moves/add/changes): moderately Important
    • Escalation management and reporting: important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because of the =choices=.
    • Value-add services beyond just Microsoft
    • Expert Microsoft knowledge and expertise
    • Being flexible in order to meet your needs


The surveyed company achieved the following results with OneNeck:

  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Simplifying vendors by moving more apps to a single provider

About This Data

This data was sourced directly from verified users of OneNeck by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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