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OneNeck Case Study

focusIT, Inc.

Introduction

This case study of focusIT, Inc. is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service.

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Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP the following we rated on levels of importance:
    • Helping you discover which M365 plan was right for their business: Moderately Important
    • M365 Consulting and Roadmap Development: Moderately Important
    • M365 migrations: Moderately Important
    • M365 tenant set-up and management: Very Important
    • M365 user provisioning and administration (moves/add/changes): Moderately Important
    • M365 Escalation Management and Reporting: Very Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: moderately Important
    • Broad portfolio of complimentary multi-cloud solutions and services: Very Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They chose OneNeck as their Microsoft CSP because of the:
    • Expert Microsoft knowledge and expertise

Results

The surveyed company achieved the following result with OneNeck:

  • Improved organizational productivity

Company Profile

Company:
focusIT, Inc.

Company Size:
Small Business

Industry:
Consumer Services

About Oneneck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck’s team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

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OneNeck

Source: Josh Bopp, CEO, focusIT, Inc.
Validated
  Published: Jun. 17, 2022   TVID: 8DB-EFC-900




About This Data

This data was sourced directly from verified users of Oneneck by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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