TechValidate Research on OneNeck

OneNeck Case Study

Unbridled Solutions, LLC


This case study of Unbridled is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service.

“OneNeck has been a vital ally for Unbridled across several different pain points, including cybersecurity, technology project management, hardware acquisition, and software licensing. They always bring consistent talent to the table, combining subject matter expertise with a customer-first mindset, which is exactly the kind of people we need on our side. We have had some pretty bad MSP experiences in the past, so it has been beyond refreshing to work with a truly capable and supportive group like OneNeck. "


The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

  • When considering OneNeck as their Microsoft CSP the following we rated on levels of importance:
    • Helping you discover which M365 plan was right for your business: not Important
    • M365 consulting and roadmap development: not Important
    • M365 migrations: important
    • M365 tenant set-up and management: not Important
    • User provisioning and administration (moves/add/changes): important
    • escalation management and reporting: moderately Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: moderately Important
    • Broad portfolio of complimentary multi-cloud solutions and services: slightly Important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because:
    • Expert Microsoft knowledge and expertise
    • Being flexible in order to meet your needs


The surveyed company achieved the following results with OneNeck:

  • Modern productivity applications (documents/file sharing, cloud storage, etc.)
  • Collaboration/communication applications (conferencing, chat, etc.)
  • Support user mobility
  • Enabling teamwork in remote/hybrid work environments
  • Secure access/identity management
  • Process automation

About This Data

This data was sourced directly from verified users of OneNeck by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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