TechValidate Research on Omnitracs

96 Charts


Omnitracs Customer Research

Vendor Comparison

How does Omnitracs compare to other products available in the industry?

Much better than other solutions: 19%
Better than other solutions: 39%
On par with other soultions: 32%
Worse than other solutions: 10%

Omnitracs Customer Research

Familiarity with Tech

Before becoming an Omnitracs customer, how familiar were you with in-cab and fleet management technology?

VERY FAMILIAR – I had frequently used Omnitracs products, or a similar solution: 29%
SOMEWHAT FAMILIAR – I had limited experience with Omnitracs products or similar solutions: 38%
NOT FAMILIAR AT ALL – I had never used an Omnitracs product or anything similar: 34%

Omnitracs Customer Research

Fleet Size Fit

In your opinion, for which fleet sizes are Omnitracs ELDs a good fit?

1-10 trucks
43%
11-50 trucks
57%
50-250 trucks
58%
250+ trucks
45%

Omnitracs Customer Research

Time as Customer

How long have you been an Omnitracs customer?

1-3 months: 16%
3-6 months: 10%
6-12 months: 16%
Over 12 months: 57%

Omnitracs Customer Research

Choosing Roadnet Anywhere

In what ways was Omnitracs Roadnet better than other providers?

Roadnet Anywhere Routing had features that others did not: 67%
Routing solution is part of a bigger cloud platform: 33%

Omnitracs Customer Research

Roadnet Anywhere is Easy to Learn

How long did it take to learn the software?

Right away: 20%
0 - 2 Months: 60%
3 - 6 Months: 20%

Omnitracs Customer Research

Top Reasons for Choosing a SaaS Product

Why did you choose a SaaS product for routing and/or dispatching?

Less of a strain on IT
60%
Software is always current since upgrades are automatically applied
60%
Fewer upfront costs
40%
Greater flexibility
20%

Omnitracs Customer Research

Roadnet Anywhere Benefits

What benefits were you able to achieve using Roadnet Anywhere?

Provide greater visibility into the costs of my routes and servicing my customers
75%
Increased driver and customer accounability
50%
Reduced excess route mileage
50%
Reduction in time spent routing vehicles
50%
Decrease in overtime hours
25%

Omnitracs Customer Research

Which Roadnet Anywhere features does your business use?

Standard routing
83%
Proof of Delivery with signature capture via mobile applications
50%
Customizable routing configurations
33%
Dynamic routing
33%
Location delivery cost information
33%
Performance reports
33%

Omnitracs Customer Research

Biggest Reasons to Adopt Routing & Dispatching

What problems needed to be solved?

Better daily driver performance management
100%
Rising overall transportation costs
60%
Need to be more responsive to customer demands
40%
Unable to effectively manage the Increasing volume of orders
40%

Omnitracs Customer Research

What Roadnet Transportation Suite Delivers

Top benefits from using the Roadnet Transportation Suite.

Reduced excess route mileage
61%
Decrease in overtime hours
56%
Reduction in time spent routing
50%
Increased driver and customer accountability
44%
Provide greater visibility into the costs of my routes and servicing my customers
44%

Omnitracs Customer Research

Why Routing & Dispatching are Needed

What made you realize a routing and/or dispatching tool was needed?

Unable to effectively manage the increasing volume of orders
63%
Better daily driver performance management
58%
Rising overall transportation costs
58%
Need to be more responsive to customer demands
42%

Omnitracs Customer Research

Where the Savings Shows

Biggest decreases in since implementing Roadnet Anywhere

Total miles driven
86%
Overtime
71%
Missed time windows
43%
Fuel used
29%
Late driver calls
29%

Omnitracs Customer Research

Most Used Roadnet Anywhere Features

What Roadnet Anywhere Routing features does your business use?

Standard Routing
86%
Interactive Geocoder
71%
Suggest Route
71%
Performance Reports
43%
Dynamic Routing
29%

Per Diem Manager Customer Research

Per Diem Manager Customer Benefits

What benefits were you able to achieve using Per Diem Manager?

Improved Driver Satisfaction
83%
Increased Tax Savings
83%
Improved Driver Compensation
67%
Simplified Operations
17%

Per Diem Manager Customer Research

Per Diem Manager Buying Factors

What were the primary factors that drove the decision to choose Per Diem Manager?

Decrease Tax Liability
67%
Increase Tax Savings
50%
Omnitracs' Reputation and Customer Testimonials
33%
Easy Install / No Additional Hardware
17%
Simple Operations
17%

Per Diem Manager Customer Research

Per Diem Manager Features

Which aspects of Per Diem Manager did you like the best?

Customizable per diem rules for your fleet
50%
Doesn't cost anything until it's needed / used
33%
Easy IRS rule compliance
33%
Integrates with existing hardware / software
33%
Integrates with fleet financial systems
33%
Eliminates manual processes
17%

Per Diem Manager Customer Research

Per Diem Manager Benefits

What were the primary factors that drove the decision to choose Per Diem Manager?

Decrease Tax Liability
67%
Increase Tax Savings
50%
Omnitracs' Reputation and Customer Testimonials
33%
Easy Install / No Additional Hardware
17%
Simple Operations
17%

Omnitracs Hours of Service Customer Research

Our Customers See the Impact in the Bottom Line

Omnitracs Hours of Service has had a positive Return on Investment for my company.

Agree
94%
Disagree
6%

Omnitracs Intelligent Vehicle Gateway Customer Research

IVG Benefits

What were the primary factors that drove the decision to choose the Intelligent Vehicle Gateway?

Simplify Operations
50%
Increase Productivity and Efficiency
38%
Regulatory Compliance
46%
Reduce Operational Costs
31%
Fleet Monitoring and Control
47%

Omnitracs Intelligent Vehicle Gateway Customer Research

IVG Usage by Fleet Type

For which fleet size is Intelligent Vehicle Gateway a good fit?

Long Haul Over the Road
85%
Short Regional Haul
61%
Delivery
31%

Omnitracs Intelligent Vehicle Gateway Customer Research

IVG Features

Which features do you like most about Omnitracs Intelligent Vehicle Gateway?

Simplified Install
71%
User Interface
50%
Supports Mobile Devices
22%
Hands-Free Voice Activation
27%
Regulation Compliance
41%

Omnitracs Customer Research

Customers Gains from Roadnet Telematics

Where are the most impactful savings?

Fewer phone calls to know where driver is and when delivery will be made
73%
Fewer harsh driving events
61%
Reduction in fuel consumption
55%
Reduction in idling
55%
Fewer out of route violations
48%

Omnitracs Customer Research

Top Uses of Roadnet Telematics

Tracking Speeding, Idling, or harsh events
85%
Current and historical GPS information
82%
Actual vs. planned reporting
76%
Driver, vehicle, and efficiency scorecards
76%
Updates to service times for better routing
65%

Omnitracs Customer Research

Omnitracs is an effective partner in helping us use technology to comply with industry regulations.

Agree: 93%
Disagree: 7%

Omnitracs Customer Research

Omnitracs was an effective partner in making our technology implementation go smoothly.

Agree
90%
Disagree
10%

Omnitracs Customer Research

“Omnitracs is an effective partner in helping us use technology to comply with industry regulations.”

Agree: 93%
Disagree: 7%

Omnitracs Customer Research

“Omnitracs was an effective partner in making our technology implementation go smoothly.”

Agree
90%
Disagree
10%

Omnitracs Customer Research

I would recommend Driver Workflow.

Agree: 89%
Disagree: 11%

Omnitracs Customer Research

Vast Majority recommend Driver Workflow.

Agree: 89%
Disagree: 11%



More Research on Omnitracs