TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

O.C. Tanner Service Awards Boosts Engagement and Purpose for Small Business Transportation Services Company

Introduction

This case study of a small business transportation services company is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Our employees have a stronger sense of belonging and inclusion in the Company’s image and mission.”

“We honor an employee’s years of service usually in a group gathering or dinner. Employees seem to greatly enjoy and appreciate this coming together for recognition.”

Challenges

Before implementing O.C. Tanner solutions, the profiled company was losing great employees and wanted to consolidate recognition programs. These business challenges led the company to evaluate and ultimately select O.C. Tanner.

Use Case

The solution the surveyed company uses to address their business challenges is O.C. Tanner’s Service Awards (Yearbook™).

Results

Positive outcomes the surveyed company realized as a result of using O.C. Tanner solutions:

  • Employees feel their work is meaningful and they have a stronger connection to their company’s mission or purpose
  • Employees’ contributions and successes are celebrated
  • Employees put in extra effort and are more engaged

The surveyed company rates O.C. Tanner’s key capabilities as better or significantly better than competitors.

  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: better

The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.





About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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