O.C. Tanner The CSL Group Inc.

O.C. Tanner Case Study

The CSL Group Inc.

This case study of The CSL Group Inc. is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Celebrating employees.”

“The feeling of being important for the company.”

Business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

Challenges faced that led them to purchase O.C. Tanner solutions:
- Losing great employees (retention)
- Low engagement scores
- A desire to consolidate recognition programs
- Needing to replace or create a recognition program

Key features and functionalities of O.C. Tanner that the surveyed company uses:

The surveyed company achieved the following results with O.C. Tanner:

Outcomes realized as a result of using O.C. Tanner solutions:
- Employees’ contributions and successes being celebrated
- Employees putting in extra effort and becoming more engaged
O.C. Tanner capabilities compared to competitors:
- Transparent pricing: significantly better
- Total cost of ownership: significantly better
- Ease-of-use: significantly better
- Customer service: best in class
- Technology: significantly better
- Award selection: best in class
- Flexible program design: best in class
Saw a return on their initial investment with their O.C. Tanner solution within 6 months.
They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.