TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

Bolt Supply House


This case study of Bolt Supply House is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees look forward to achieving work milestones and being recognized for them. The program has been an additional selling point when trying to recruit new people.”

“Service Recognition Program was perceived much more positively and presented professionally.”


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: best in class
    • Custom awards: best in class
    • Flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution in within 6 months.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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