TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

Small Business Transportation Services Company


This case study of a small business transportation services company is based on an April 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Service Award program we implemented has been working smoothly. If there is a problem, then OCT has taken care of it. "


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: better
    • total cost of ownership: better
    • ease-of-use: better
    • customer service: significantly better
    • technology: significantly better
    • award selection: better
    • custom awards: better
    • flexible program design: better
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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