O.C. Tanner American Airlines

O.C. Tanner Case Study

American Airlines

This case study of American Airlines is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“They are the best of the best and their strategies and research have supported our goal to make culture a competitive advantage.”

“The additional tools like the mobile app, outlook, and teams plug-ins. A robust rewards catalog.”

“The people and research that supports their tools and strategies. Everyone is top-notch! The Institute is also a great resource.”

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

The key features and functionalities of O.C. Tanner that the surveyed company uses:

The surveyed company achieved the following results with O.C. Tanner:

What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
- Employees feel a greater connection between their work and the organization’s purpose
- Increased employee engagement
- Improved frequency of recognition moments
- More visible recognition
- Stronger connection with leaders
- A stronger connection with team and colleagues
They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”