TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

Fortune 500 Electronics Company

Introduction

This case study of a Fortune 500 electronics company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I appreciate that many of our managers used our Cause for Applause recognition program supported by O.C. Tanner as a way to acknowledge the extra efforts employees made during the COVID quarantine to continue to serve our customers. Since then, the program has returned to a use more related to recognizing employees who act in ways to support our values on a daily basis, but both uses are valid.”

“Overall, I have been pleased with communication, service, and accessibility from O.C. Tanner over the last 2.5 with which I have been working with them related to my company’s recognition program.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Needing to create, replace, modernize, or consolidate recognition program(s)

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Daily recognition
  • Group Deposits (company-wide recognition)
  • Career anniversaries
  • Awards (gift cards, merchandise, experiences)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Improved recognition scores
  • A decrease in burnout among employees
  • Improved frequency of recognition moments
  • More visible recognition
  • A stronger connection with team and colleagues




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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