O.C. Tanner Automobile Club Of Southern California

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O.C. Tanner Case Study

Automobile Club Of Southern California

Introduction

This case study of Automobile Club of Southern California is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Worked with us to create a program that will work for our complicated environment”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

Challenges faced that led them to purchase O.C. Tanner solutions:
- Losing great employees (retention)
- A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

O.C. Tanner products/services they use:
- Service Awards (Yearbook™)
- Strategic services (consulting, training, measurement, branding, communications)
- Thanks™

Results

The surveyed organization achieved the following results with O.C. Tanner:

Outcomes realized as a result of using O.C. Tanner solutions:
- Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
- Employees’ contributions and successes being celebrated
- Better collaboration within teams
O.C. Tanner capabilities compared to competitors:
- transparent pricing: better
- total cost of ownership: better
- ease-of-use: better
- customer service: better
- technology: better
- award selection: significantly better
- custom awards: best in class
- flexible program design: best in class
They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

TechValidate Research on O.C. Tanner

Automobile Club Of Southern California

Introduction

Challenges

Use Case

Results

Organization Profile

About O.C. Tanner

About This Data