TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

Automobile Club Of Southern California


This case study of Automobile Club of Southern California is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Worked with us to create a program that will work for our complicated environment”


The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Strategic services (consulting, training, measurement, branding, communications)
    • Thanks™


The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
    • Better collaboration within teams
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: better
    • total cost of ownership: better
    • ease-of-use: better
    • customer service: better
    • technology: better
    • award selection: significantly better
    • custom awards: best in class
    • flexible program design: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on O.C. Tanner