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NETSCOUT nGeniusONE Platform Case Study

Global 500 Healthcare Company uses smart data in the hybrid cloud to deliver smarter care

Introduction

This case study of a Global 500 healthcare company is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Healthcare company strongly agrees that NETSCOUT solved cloud migration challenges by:
    • gaining end-thru-end visibility across the cloud, data center, and network edge
    • detecting service delivery problems and quickly troubleshooting them
  • The company strongly agrees or agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • Healthcare company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
  • Considers the following extremely important or important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT performance monitoring and troubleshooting significantly better against alternative solutions:
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Global 500

Industry:
Healthcare

About NETSCOUT nGeniusONE Platform

The nGeniusONE Service Assurance Platform enables the IT organization to attain rapid and clear insights into service performance across the entire IT infrastructure from the network, application and user community perspective. Quickly triage issues and assure extraordinary service quality from a single platform.

Learn More:

NETSCOUT

NETSCOUT nGeniusONE Platform

Source: TechValidate survey of a Global 500 Healthcare Company
Validated
  Published: Dec. 28, 2020   TVID: A75-6EE-6BE




About This Data

This data was sourced directly from verified users of NETSCOUT nGenius Solution by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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