TechValidate Research on Arista

These pages present data that TechValidate has sourced via direct research with verified customers and users of Arista. TechValidate stands behind the authenticity of all published data. Learn more »



856 Customers Surveyed

6,999 Data Points Collected

148 Published TechFacts

17 Published Charts

6 Published Case Studies



Selected Research Highlights


Case Study: Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a December 2015 survey of Metamako customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Metamako devices simplify networks, reduce latency, and increase flexibility.”

Challenges

  • Key drivers for purchasing Metamako devices:
    • Lower trading latency
    • Meet compliance regulations
  • Evaluated the following other vendors before purchasing Metamako devices:
    • Exablaze
    • XCelor
    • Arista

Use Case

  • Rates the following Metamako capabilities compared to the competition:
    • Latency profile: better
    • Layer 1+ features (stats etc): better
    • Ease of use: significantly better
    • Reliability: better
  • Top use cases for implementing Metamako devices:
    • Reconfigurable Patch Panel
    • Media Converter
    • Circuit Breaker/Kill Switch
    • Timestamping
    • Deploy custom written applications or FPGA code

Results

  • Found Metamako’s support services to be better than other network vendors.

Arista TAC Case Study

Cullen/Frost Bankers, Inc.

Introduction

This case study of Cullen/Frost Bankers, Inc. is based on a May 2022 survey of Arista TAC customers by TechValidate, a 3rd-party research service.

“It is very easy to open a ticket with Arista TAC and getting connected to a TAC Engineer is very fast.”

“The TAC response was excellent, and was exactly what I needed”

Challenges

The business reasons that led the profiled company to evaluate and ultimately select Arista:

  • Product quality and Reliable solutions.
  • A dependable Post-sales Support.

Use Case

The key features of Arista that the surveyed company is impressed by are:

  • Product quality and features
  • Post-Sales Support
  • Industry reputation
  • Account management and pre-sales engagement

Results

The surveyed company achieved the following results with Arista:

  • Overall quality compared to other networking vendors:
    • post-sales support: Much better
    • software: Much better
  • Operational excellence because Arista TAC was excellent:
    • technical know-how of engineers: extremely satisfied
    • time to problem resolution: very satisfied
    • quality of case updates: very satisfied
    • responsiveness (initial and ongoing): very satisfied

Metamako Customer Research

Metamako Clients: 2017 Goals

Please prioritize the following relative to your organisation’s 2017 goals.

Critically Important - 1 2 3 4 Minimal Importance - 5

Latency reduction
Deterministic performance
Implement SDN strategy
FPGA implementation
Implement 25G, 40G, 100G
Data capture
Improve network monitoring
Devops integration/rollout

Arista Customer Review

5/5 Stars

Why did you rate your TAC Support experience like this?

There is no guesswork. Arista engineers don’t perform meaningless, unrelated tasks just because.

With other vendor TAC we’ve been asked to perform arduous tasks that just reduce the amount of time engineers need to spend interacting with us.

What can we do better to improve your experience?

TAC is spot on from my perspective.

Customer feedback on Arista Solutions and Support

No waiting times

Any time I have an issue, I pick up the phone and get an engineer immediately. No waiting on a call back that may never come. If I call support I need attention and help right away.

Network Architect, Global 500 Computer Services Company

Metamako Customer Research

Monitoring, Timestamping and Analytics represent a significant upside.

Which non- latency-reduction functions do you use Metamako for?

Tapping
72%
Monitoring
34%
Timestamping
32%
Network problem diagnosis
19%
Analytics
15%
We use it only for latency reduction
13%
Network security
2%
Risk management
2%


More to Explore



About Arista

Arista Networks pioneered software-driven, cognitive cloud networking for large-scale datacenter and campus environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50G consortium. Arista Networks products are available worldwide directly and through partners.

  Arista Networks Website