856 Customers Surveyed
6,999 Data Points Collected
148 Published TechFacts
17 Published Charts
6 Published Case Studies
This case study of a medium enterprise financial services company is based on a December 2015 survey of Metamako customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Metamako devices simplify networks, reduce latency, and increase flexibility.”
Arista TAC Case Study
This case study of Cullen/Frost Bankers, Inc. is based on a May 2022 survey of Arista TAC customers by TechValidate, a 3rd-party research service.
“It is very easy to open a ticket with Arista TAC and getting connected to a TAC Engineer is very fast.”
“The TAC response was excellent, and was exactly what I needed”
The business reasons that led the profiled company to evaluate and ultimately select Arista:
The key features of Arista that the surveyed company is impressed by are:
The surveyed company achieved the following results with Arista:
Metamako Customer Research
Please prioritize the following relative to your organisation’s 2017 goals.
Critically Important - 1
2
3
4
Minimal Importance - 5
| Latency reduction |
|
| Deterministic performance |
|
| Implement SDN strategy |
|
| FPGA implementation |
|
| Implement 25G, 40G, 100G |
|
| Data capture |
|
| Improve network monitoring |
|
| Devops integration/rollout |
|
Arista Customer Review
5/5 Stars
There is no guesswork. Arista engineers don’t perform meaningless, unrelated tasks just because.
With other vendor TAC we’ve been asked to perform arduous tasks that just reduce the amount of time engineers need to spend interacting with us.
TAC is spot on from my perspective.
Customer feedback on Arista Solutions and Support
Any time I have an issue, I pick up the phone and get an engineer immediately. No waiting on a call back that may never come. If I call support I need attention and help right away.
— Network Architect, Global 500 Computer Services Company
