TechValidate Research on LabWare LIMS and ELN


LabWare LIMS and ELN Case Study

A Pharmaceutical Company Harmonizes with LabWare to Improve Productivity and Security

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Getting all sites working more together, more harmonic. Better productivity and higher security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Working with different LIMS at all sites

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 10 to 14 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Partially interfaced
    • CDS: a plan to interface in the future
    • ERP: a plan to interface in the future

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Extremely satisfied




About This Data

This data was sourced directly from verified users of LabWare LIMS and ELN by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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